Supervisory Contractor, MFS Data Support - MTN Ghana



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Division: Mobile Financial Services

Department: AML Compliance & Analytics

Location: Accra

Position: Supervisory Contractor,MFS Data Support

Level: Direct Contract

Reports to: Manager, MFS Analytics Budget & Reporting

Job Summary: 

Conducting full lifecycle analysis to include requirements, activities and insight into trends. Data mining and analysis of product/services and quality control plans to identify improvements.

Job Role

  • Interpret data, analyse results using statistical techniques and provide ongoing reports.
  • Data mining on mobile money products and services to guide decision making.
  • Develop data models to optimize product analysis efficiency and quality.
  • Identify, analyse, and interpret trends or patterns in complex data sets.
  • Perform data quality assurance and assessment to locate and correct negative trends.
  • Assist in preparing statutory and management reports.


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Context:

  • Innovation to differentiate from competitors
  • Provide other revenue lines to complement P2P,Cash Out and Advance Services
  • Highly regulated environment
  • Provide focus for business growth
  • Performance driven environment
  • Diverse cultural environment
  • Contract employees management

Education:

  • BS in Mathematics, Economics, Computer Science, Information Management or Statistics
  • Certificate in Database Management (MySQL, Oracle)

Experience:

  • Strong knowledge of and experience with reporting packages (Business Objects, BIB etc), databases (SQL, ORACLE etc), programming (XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques.

Professional Competencies

  • Teamwork and cooperation, Customer Centric, Performance excellence
  • Analytical
  • Proven working experience as a data analyst or business data analyst

Technical Competencies

  • Microsoft word and Excel
  • SQL, SPSS, SAS etc
  • ORACLE

Behavioural qualities

  • Customer focus,
  • Eye for details
  • Integrity
  • Performance excellence

Must live the MTN Values of

  • Can Do; Integrity; leadership; Innovation; Relationships

Must Live the MTN Vital Behaviours of;

  • Complete Candor, Complete Accountability, Active Collaboration and Get it Done


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