Director of Human Resources, Accra

The Director of Human Resources guides and manages the overall provision of Human Resource services, policies, and programs for the entire company.

Primary Objectives

• Manage the performance management and hiring of all employees within in the company
• Develop and administer various human resources plans and procedures for all company personnel
• Design performance incentives and boost employee morale

Duties and Responsibilities

• Design a HR strategy in alignment with the company’s strategy; ensure measurable indicators to ascertain the value of HR’s role in strategy implementation and achievement
• Provide an atmosphere that promotes talent development and growth; optimize ROI on employee acquisition and retention
• Design and deliver training programmes that ensures synergy across all business functions and alignment with corporate objectives
• Design organisational business objectives annually from the corporate strategy
• Oversee the development of an effective manpower planning process in alignment with the company’s corporate strategy
• Identify recruitment needs based on manpower plan
• Design effective programmes for selection and retention including overseeing recruitment and selection processes within the company
• Create and maintain the employee value proposition and employer brand
• Continually provide innovative ways to project the image of the company as employer of choice via all media with special focus on social media

• Develop and implement the learning and development strategy of the organisation in line with business objectives
• Drive the deployment of annual employee engagement survey and develop action plans from responses to improve overall employee engagement and business performance
• Design and implement leadership framework and management development programmes to ensure future leadership pipeline for the company
• Facilitate and monitor employee performance management system and cycle and ensure attainment of high performance culture within the company
• Review and maintain organizational structure to ensure alignment with business objectives
• Develop, review and implement on-boarding and integration/induction process of new employees
• Design appropriate channels for employee communication and review impact for continuous improvement
• Design and implement employee retention programmes in order to lower turnover rate and maintain optimal headcount as per manpower plan
• Ensure effective employee record management and adherence to data privacy laws
• Ensure remittance to the appropriate pension institution as provided by employees
• Coordinate relationships with service providers on all benefits and incentives schemes
• Oversee the design and implementation of administrative processes including fleet/pool management, workplace health and safety
• Supervise the day-to-day operations of the administrative department and staff members
• Work with accounting team to set budgets, monitor spending, process payroll and other expenses
• Design and manage employee leave administration process
• Ensure adequate and effective policies, procedures and programs framework for HR service delivery
• Manage all employee and employer related issues and ensure no litigations or any such associated issues arise for the company
• Manage all disciplinary and grievance issues for complete resolution
• Design and implement compensation and rewards framework that will provide competitive edge for the company and facilitate employee retention
• Conduct periodic employee costs forecasting, and annual budgetary management to ensure cost savings

Skills and Competencies

• Broad knowledge and experience in Ghanaian employment law, compensation, organisational planning, organization development, employee relations, safety, and training and development.
• Strong oral and written communication skills
• Excellent interpersonal and coaching skills
• Demonstrated ability to lead and develop Human Resources staff members
• Demonstrated ability to serve as a successful participant on the executive management team that provides company leadership and direction and ability to interact effectively with the company Board of Directors
• Advanced computer skills in Microsoft Office
• Experience in the administration of benefits and compensation programs and other Human Resources programs/software
• Evidence of the practice of a high level of confidentiality
• Excellent organisational skills
• Demonstrated ability to model appropriate professional, ethical and collaborative behaviours consistent with the responsibilities of this position.

Qualifications

• Minimum of 10 years relevant experience in a HR generalist role
• Minimum of a first degree in Social sciences, Humanities, Business Administration or any relevant discipline is required
• Relevant Professional certification in Human Resources e.g HR Certification Institute (HRCI), Chartered Institute of Personnel Development (CIPD), Society for Human Resource Management (SHRM) or their equivalent, etc
• MBA or a Masters degree in a related discipline is an added advantage

Attractive remuneration package will be offered to the suitable candidate

Location: Accra