Vodafone Ghana IT Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Role Purpose
- To drive development of Business Continuity Management across all Technology departments to enhance business resilience and level of preparedness to facilitate effective disaster recovery with minimal operational disruption and revenue loss
- Coordinate on-going Technology BCM Management including plan maintenance, recovery performance monitoring, training and reporting to ensure BCM principles are embedded in Technology operations
- Role activities require full alignment with Corporate Integrity & Risk Business Continuity and Crisis Management
Key Accountabilities
- Deliver an effective Business Continuity Program for Technology
- High level Business Resilience plan aligned with Technology strategic plans
- Business Impact Analysis
- Definition of Mission Critical Systems
- Risk Assessments
- Single Point of Failure analysis including redundancy gaps & high dependency areas
- Design & implementation of Disaster Recovery Plans for mission critical systems
- On-going Technology BCM Management
- Minimum annual business continuity documentation maintenance and update to reflect changes in systems architecture
- Implement change management procedure to facilitate update of Disaster Recover Plans
- Ensure compliance with Group Recovery Target Objectives (RTOs) and agreed Maximum Tolerable Periods of Disruption (MTPD)
- Review key business partner BCM plans and ensure alignment with VFGH requirements
- BCM Exercise – Development & Coordination
- Develop schedule of BCM exercises to support disaster response preparedness
- Coordinate Technology Disaster Recovery Plan exercises and participate in centrally organised BCM exercises
- Crisis Management response to all serious incidences within the business.
- Ensure correct implementation of Disaster Recovery Plans and Workplace Recovery Plans as prescribed
- Provide expertise and support to management and business functional areas, as required, when a business disruption occurs in line with recovery plans
- Reporting on Business Continuity & Crisis Management activities and Incidents
- Report the business continuity status of business units to senior management
- Provision of Post Incident Reports on any Technology Business Continuity Incidents
- BCCM & ERM Information Awareness
- Promote awareness throughout Technology on BCM
- Develop schedules for training / awareness for business partner associates.
Core Competencies
- Minimum 2 years’ experience working in Technology infrastructure.
- Good understanding of and appreciation for Business Continuity & Crisis Management
- Appreciation of, and commitment to ITIL Service Management disciplines, preferably with experience working in an ITIL environment. Preferred ITIL
- Foundation Certification in IT-Service Management
- Knowledge of relevant technologies within the IT Infrastructure also understanding of business relevance of the technologies
- Knowledge of Vodafone’s products and services
- Knowledge of Enterprise Management Tools and practices
- Certification in a monitoring tool such as HP Open view an advantage
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Role Purpose
- To drive development of Business Continuity Management across all Technology departments to enhance business resilience and level of preparedness to facilitate effective disaster recovery with minimal operational disruption and revenue loss
- Coordinate on-going Technology BCM Management including plan maintenance, recovery performance monitoring, training and reporting to ensure BCM principles are embedded in Technology operations
- Role activities require full alignment with Corporate Integrity & Risk Business Continuity and Crisis Management
Key Accountabilities
- Deliver an effective Business Continuity Program for Technology
- High level Business Resilience plan aligned with Technology strategic plans
- Business Impact Analysis
- Definition of Mission Critical Systems
- Risk Assessments
- Single Point of Failure analysis including redundancy gaps & high dependency areas
- Design & implementation of Disaster Recovery Plans for mission critical systems
- On-going Technology BCM Management
- Minimum annual business continuity documentation maintenance and update to reflect changes in systems architecture
- Implement change management procedure to facilitate update of Disaster Recover Plans
- Ensure compliance with Group Recovery Target Objectives (RTOs) and agreed Maximum Tolerable Periods of Disruption (MTPD)
- Review key business partner BCM plans and ensure alignment with VFGH requirements
- BCM Exercise – Development & Coordination
- Develop schedule of BCM exercises to support disaster response preparedness
- Coordinate Technology Disaster Recovery Plan exercises and participate in centrally organised BCM exercises
- Crisis Management response to all serious incidences within the business.
- Ensure correct implementation of Disaster Recovery Plans and Workplace Recovery Plans as prescribed
- Provide expertise and support to management and business functional areas, as required, when a business disruption occurs in line with recovery plans
- Reporting on Business Continuity & Crisis Management activities and Incidents
- Report the business continuity status of business units to senior management
- Provision of Post Incident Reports on any Technology Business Continuity Incidents
- BCCM & ERM Information Awareness
- Promote awareness throughout Technology on BCM
- Develop schedules for training / awareness for business partner associates.
Core Competencies
- Minimum 2 years’ experience working in Technology infrastructure.
- Good understanding of and appreciation for Business Continuity & Crisis Management
- Appreciation of, and commitment to ITIL Service Management disciplines, preferably with experience working in an ITIL environment. Preferred ITIL
- Foundation Certification in IT-Service Management
- Knowledge of relevant technologies within the IT Infrastructure also understanding of business relevance of the technologies
- Knowledge of Vodafone’s products and services
- Knowledge of Enterprise Management Tools and practices
- Certification in a monitoring tool such as HP Open view an advantage