Reputable Company Administrative/Secretarial Jobs in Eastern Region
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Report To: Front Desk Supervisor
Job responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests by collecting necessary informations(like contact details and exact dates of their stay
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized VIP customers and event attendees
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Required Skills or Experience
- Must have atleast two (2) years’ experience in a luxury hotel environment
- Must have strong organizational skills
- Must have customer service attitude
- Strong communication and interpersonal skills
- A Bachelor’s degree required. A Master’s degree will be an added advantage
- Must have intermediate skills with Microsoft office products
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Report To: Front Desk Supervisor
Job responsibilities
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods
- Register guests by collecting necessary informations(like contact details and exact dates of their stay
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized VIP customers and event attendees
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Required Skills or Experience
- Must have atleast two (2) years’ experience in a luxury hotel environment
- Must have strong organizational skills
- Must have customer service attitude
- Strong communication and interpersonal skills
- A Bachelor’s degree required. A Master’s degree will be an added advantage
- Must have intermediate skills with Microsoft office products