T24 Technical Analyst - Opportunity International



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Opportunity International seeks to hire T24 Technical Analyst. The ideal candidate will be responsible for the underlisted.

KEY RESPONSIBILITIES

  • Support T24 based products
  • Consulting support partners and Temenos if required and follow up resolution
  • Create upgrade and installation packages of our products and assist in configuration and customisation
  • T24 technical support to colleagues:
  • Building T24 subroutines
  • Support T24 implementation projects with technical knowledge
  • Provide small interface developments using Integration and Interaction framework
  • Provide T24 user trainings
  • Experience with TAFJ. TAFC, JBASE. AA, Core, LD. AC etc.
  • Database: MS SQL management. Creating simple SQL scripts, running the scripts
  • Perform Post COB Checks each day after EOD before business operations begin for the day and confirm readiness
  • Ensure Availability of adequate space on all partitions of T24 Backup and T24 Test servers on a daily basis
  • Implement approved system changes/modifications as per agreed change management procedure and schedule
  • Maintain records of database and SQL backups at DR site, conduct recovery and periodic testing of backups
  • Ensure availability and reliability of all Test environments for T24 and SQL databases servers on a daily basis
  • Provide technical assistance to users who need help implementing technical solutions.
  • Provide training and training materials for Systems Administrators on a train the trainer approach to enable them to support users
  • Provide ongoing support of end users through troubleshooting and problem solving of assigned help desk tickets.
  • Train end users utilising the business system when new releases of the software are installed


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  • Lead the implementation and testing procedures to ensure that newly released software produces the expected results
  • Monitor key reports produced by the system to ensure accurate system operations.
  • Provide relevant management reports on a monthly basis, highlighting risks and capacity issues identified

MINIMUM QUALIFICATION AND EXPERIENCE

Qualification

  • Bachelor's Degree in Computer Science or Information Systems
  • Four (4) years' experience in a similar role
  • An understanding of ITIL version 3 standard or a similar standard
  • An extensive understanding of the banking operations environment and database systems

OTHER QUALITIES AND REQUIREMENTS

  • Expert understanding of banking applications and banking operations in the micro-finance industry on T24
  • Strong technological background, including expert understanding of programming and database management technologies
  • Experience with information communication technology, including online portals, intranets.
    collaborative workspaces and/or other internet-based knowledge management tools
  • Extensive experience working in a team-oriented and collaborative environment
  • Excellent organisational, project management, communication and time management skills
  • Highly self-motivated, self-directed and attentive to detail.

 

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