Dalex Finance IT Jobs in Accra
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2. Scroll down and find how to apply or mode of application for this job after the job description.
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Job Title : IT Officer
Reporting To : Head ITNT
Department : ITNT
Job Location : Head Office Direct Reports : N/A
Job Summary : Monitor and maintain the company computer systems, install andconfigure hardware and software for networks, email and desktop, and solve technical problems.
Key Job Responsibilities
- Installation, reinstallation and uninstallation of software/Application
- Verification of hardware and software setup
- IP phone installation and configuration
- IT equipment inventory
- Basic equipment troubleshooting resolution and diagnostics
- Assist facilities with procurement of basic IT equipment
- Daily monitoring and systems(including Cooling ,Humidty,fire supression,power) checklists and reports
- Menu navigation
- Resolution of usernames and password
- Physical layer /Hardware installation and trouble shooting
- Log incident/problems and their resolution and updating of Helpdesk (Jira)
- Escalate unresolved problems to IT L2 support team
- Data Backup & Restore and daily backup reporting
- Monthly incident & log reports Biometric Access user setup
Relationships
External : Third party IT teams and consultants
Internal : Chief Executive Officer and all Departments
Job Requirements
Qualification Educational
- First Degree
- Comptia A+, MCSA:Windows 10 (Microsoft), ITIL Foundation
Professional : N/A
- An excellent communicator
- Able to build trust
- Professional with a good service orientation
- Should plan to avoid failure
Level of Authority : Junior/Officer
Decision Making : As delegated from time to time.
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Title : IT Officer
Reporting To : Head ITNT
Department : ITNT
Job Location : Head Office Direct Reports : N/A
Job Summary : Monitor and maintain the company computer systems, install andconfigure hardware and software for networks, email and desktop, and solve technical problems.
Key Job Responsibilities
- Installation, reinstallation and uninstallation of software/Application
- Verification of hardware and software setup
- IP phone installation and configuration
- IT equipment inventory
- Basic equipment troubleshooting resolution and diagnostics
- Assist facilities with procurement of basic IT equipment
- Daily monitoring and systems(including Cooling ,Humidty,fire supression,power) checklists and reports
- Menu navigation
- Resolution of usernames and password
- Physical layer /Hardware installation and trouble shooting
- Log incident/problems and their resolution and updating of Helpdesk (Jira)
- Escalate unresolved problems to IT L2 support team
- Data Backup & Restore and daily backup reporting
- Monthly incident & log reports Biometric Access user setup
Relationships
External : Third party IT teams and consultants
Internal : Chief Executive Officer and all Departments
Job Requirements
Qualification Educational
- First Degree
- Comptia A+, MCSA:Windows 10 (Microsoft), ITIL Foundation
Professional : N/A
- An excellent communicator
- Able to build trust
- Professional with a good service orientation
- Should plan to avoid failure
Level of Authority : Junior/Officer
Decision Making : As delegated from time to time.
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