Recovery Officer - Accra



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The Recovery Officer is responsible for the collection of debts prior to legal recovery proceedings commencing, negotiating payments/payment arrangements, handling debtor enquiries and provides administrative assistance to the team.

REQUIREMENTS

  • team player attidude
  • matured

RESPONSIBILITIES

  • Collect outstanding debts from clients and achieve collection target to ensure positive cash flow.
  • Maintain debtor’s book to ensure that the debt status is accurate and latest.
  • Develop reports on aged debt accounts and days sales outstanding (DSO) reports.
  • Monitor slow moving accounts to identify delinquent debts and take necessary action to recover the debts.
  • Offer 24×7 services to customers in prompt and accurate manner.
  • Post customers’ check and ensure timely credit transfer.
  • Review collection queue to perform collection activities accordingly.
  • Adhere to customer policies and procedures.
  • Close a specific number of collection accounts each month to meet assigned target.
  • Contact debtors and implement repayment schedules and terms.
  • Assist the company to take legal action against debtors by providing necessary information.
  • Maintain security and confidentiality of company and customer information.
  • Follow legal requirements during debt collections to avoid legal issues.
  • Attend educational programs for professional growth and skill development.
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  • An application will not in itself entitle the applicant to an interview.

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