Labadi Beach Hotel Hospitalilty/Food Service Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
REPORTS TO: GENERAL MANAGER
PURPOSE
- Ensure the smooth running of the day-to -day operations of the SPA. Strive to maintain and motivate the entire SPA team, and also create a culture of care and service excellence among employees.
- Develop and implement SPA operational goals, policies and procedures. Additionally, responsible for leading the efficient and effective Spa operations, including short and long-term strategic planning.
REQUIREMENTS
- BSc in Business Administration/ Diploma/ Degree in Cosmetology
- Minimum of 3 to 5 yearst experience as a Spa Manager in a 4-5 star hotel/ a luxury spa.
- Willing to deliver the best service to our guest.
- Demonstrate a strong leadership, team, and communications skill are essential.
- Strong working knowledge of spa, membership and recreational software.
RESPONSIBILITIES
- Ensure all areas of the Spa are kept clean and well maintained at all times.
- Ensure complinace with all legislation governing the operation of a spa facility
- Ensure proper inventories of all spa equipment are coducted in line with audit standards in order to effectively manage operational cost
- Ensure the spa department follows hotels policies and procedures including health, hygiene, emergency and fire prevention
- Ensure the spa department follows safety and maintain confidentiality for all guests and colleagues at all times
- Able to sell and promote spa programmes to groups, conference guests walk-in etc.
- Able to implement and monitor up-selling strategies to maximise spa operational
- Be the single point of contact for Dignitaries, VIP and VVIP guests and co-ordinate their Spa experience
- Responsible for checking and overseeing all guest settlement, like such as cash, credit cards and room settlements etc.
- Responsible to identify and target specific market segments for potential corporate clientele to promote Spa services
- Responsible for the department training plan and conduct hands-on training for the new recruit.
-
Coordinate with the maintenance department to ensure proper repair and preventive maintenance works of all spa equipment.
- Monitor and review Spa employee's performance regularly and provide required
- Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation.
- Attend daily morning Heads Of Department meeting
- Perform a regular inventory of Spa par levels for retail and operational stocks.
- Raise store requisitions of all retail and operational items as and when required.
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
REPORTS TO: GENERAL MANAGER
PURPOSE
- Ensure the smooth running of the day-to -day operations of the SPA. Strive to maintain and motivate the entire SPA team, and also create a culture of care and service excellence among employees.
- Develop and implement SPA operational goals, policies and procedures. Additionally, responsible for leading the efficient and effective Spa operations, including short and long-term strategic planning.
REQUIREMENTS
- BSc in Business Administration/ Diploma/ Degree in Cosmetology
- Minimum of 3 to 5 yearst experience as a Spa Manager in a 4-5 star hotel/ a luxury spa.
- Willing to deliver the best service to our guest.
- Demonstrate a strong leadership, team, and communications skill are essential.
- Strong working knowledge of spa, membership and recreational software.
RESPONSIBILITIES
- Ensure all areas of the Spa are kept clean and well maintained at all times.
- Ensure complinace with all legislation governing the operation of a spa facility
- Ensure proper inventories of all spa equipment are coducted in line with audit standards in order to effectively manage operational cost
- Ensure the spa department follows hotels policies and procedures including health, hygiene, emergency and fire prevention
- Ensure the spa department follows safety and maintain confidentiality for all guests and colleagues at all times
- Able to sell and promote spa programmes to groups, conference guests walk-in etc.
- Able to implement and monitor up-selling strategies to maximise spa operational
- Be the single point of contact for Dignitaries, VIP and VVIP guests and co-ordinate their Spa experience
- Responsible for checking and overseeing all guest settlement, like such as cash, credit cards and room settlements etc.
- Responsible to identify and target specific market segments for potential corporate clientele to promote Spa services
- Responsible for the department training plan and conduct hands-on training for the new recruit.
-
Coordinate with the maintenance department to ensure proper repair and preventive maintenance works of all spa equipment.
- Monitor and review Spa employee's performance regularly and provide required
- Hold regular staff meetings to keep staff up to date on all aspects of the Spa's operation.
- Attend daily morning Heads Of Department meeting
- Perform a regular inventory of Spa par levels for retail and operational stocks.
- Raise store requisitions of all retail and operational items as and when required.
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