Job Description: Responsibilities & Requirements
As part of its bustness expanston strategtes, the board of a reputable large-size Hostel (Hotel) is looking for a result-oriented and business-minded manager to oversee the daily operations of Its Hotel as well as provide strategic direction for the business. The successful applicant will be required to plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of the business. It will be important for the manager to be involved in all aspects of the hotel's operations.
He/She will be Just as responsible for dealing with complaints as for strategising and preparing reports.
The manager will be a key person of reference for employees and clients as well as external vendors.
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He/She must be able to guide the employees to work as a well-functioning tearn. Therefore, the ideal candidate must be a team player and an effective leader, able to set examples and foster a climate of cooperation.
The goal is to enhance customer dedication and expand its clientele by strengthening the hotel's reputation.
Responsibilities
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets/expenses, analyse and interpret financial information and monitor sales and profits
- Develop and implement an intuitive and efficient marketing strategy to promote the hotel's services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
Requirements
- Proven experience as Hotel Manager or relevant role
- Fluency in English; knowledge of other languages is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
- Excellent customer service skills as well as a business mindset
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Outstanding leadership skills and a great attention to detail
- Excellent administrative skills and ability to act as a Board Secretary
- Degree in Business Administration, Hotel/Hospitality Management or relevant field
Salary
The salary and other conditions of service are very attractive and commensurate to experience and potentiality to increase business turnover.
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As part of its bustness expanston strategtes, the board of a reputable large-size Hostel (Hotel) is looking for a result-oriented and business-minded manager to oversee the daily operations of Its Hotel as well as provide strategic direction for the business. The successful applicant will be required to plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of the business. It will be important for the manager to be involved in all aspects of the hotel's operations.
He/She will be Just as responsible for dealing with complaints as for strategising and preparing reports.
The manager will be a key person of reference for employees and clients as well as external vendors.
[ads]
He/She must be able to guide the employees to work as a well-functioning tearn. Therefore, the ideal candidate must be a team player and an effective leader, able to set examples and foster a climate of cooperation.
The goal is to enhance customer dedication and expand its clientele by strengthening the hotel's reputation.
Responsibilities
- Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
- Plan activities and allocate responsibilities to achieve the most efficient operating model
- Manage budgets/expenses, analyse and interpret financial information and monitor sales and profits
- Develop and implement an intuitive and efficient marketing strategy to promote the hotel's services
- Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
- Deal with maintenance issues, shortages in staff or equipment, renovations etc.
- Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
- Inspect facilities regularly and enforce strict compliance with health and safety standards
Requirements
- Proven experience as Hotel Manager or relevant role
- Fluency in English; knowledge of other languages is a plus
- Understanding of all hotel management best practices and relevant laws and guidelines
- Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
- Excellent customer service skills as well as a business mindset
- Demonstrable aptitude in decision-making and problem-solving
- Reliable with an ability to multi-task and work well under pressure
- Outstanding leadership skills and a great attention to detail
- Excellent administrative skills and ability to act as a Board Secretary
- Degree in Business Administration, Hotel/Hospitality Management or relevant field
Salary
The salary and other conditions of service are very attractive and commensurate to experience and potentiality to increase business turnover.
« Go back to the jobs list