Job Description: Responsibilities & Requirements
The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Operations and Corporate Services)
Estates
Main purpose of job:
To provide effective support services for the Estate & Facilities Management team, with responsibility for various support functions as well as for the cleaning services across the Mission. Services will meet agreed standards; customer satisfaction levels will be high; agreed policies and processes will be complied with.
Duties and responsibilities:
- Preparation of accommodation for new arrivals, ensuring good standards of service and achieving customer satisfaction against agreed service standards.
- Maintaining and updating an inventory database for the residential and office furniture, ensuring accuracy at all times, ensuring that furniture procured and delivered meet UK-Health and Safety Standards whiles meeting customer needs during transitions.
- Maintenance of BHC amenities, in liaison with the Estates & Facilities Manager and relevant committees etc, ensuring good levels of customer satisfaction across the Mission.
- Pyramid data entry; GPC holder; Requisition/receipt goods; general support functions to wider Estates Team as necessary.
- Liaison with service providers (Water, Electricity, Waste, etc.) to ensure the best possible supply arrangements under value for money.
- Maintaining a database for utilities consumption and payment, ensuring timely settlement of outstanding bills whiles crosschecking consumption to ensure value for money paid at all times.
- Advise staff on fees policy (Support by directing to information available) and initiating/up-dating DS’s, PoC for any queries.
- Meeting customer requirements under SLAs, achieving Value for Money and efficiencies.
- Update Master Estates Spreadsheet.
- Procurement of cleaning materials for the office and conducting spot checks.
- Maintaining and updating of estates records, ensuring accurate and appropriate record keeping of all relevant documents, ensuring proper storage of marked documents.
- Educated to degree level.
- Experience in negotiations.
- Good Communication and Interpersonal Skills.
- Strong Customer Focus with good Attention to detail.
- Display strong organizational, analytical and time management skills.
- Well versed in Microsoft Office Applications.
- Proficient in written and spoken English Language
Achieving Commercial Outcomes, Delivering Value for Money, Managing a Quality Service, Delivering at Pace
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The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.
Foreign and Commonwealth Office (Operations and Corporate Services)
Estates
Main purpose of job:
To provide effective support services for the Estate & Facilities Management team, with responsibility for various support functions as well as for the cleaning services across the Mission. Services will meet agreed standards; customer satisfaction levels will be high; agreed policies and processes will be complied with.
Duties and responsibilities:
- Preparation of accommodation for new arrivals, ensuring good standards of service and achieving customer satisfaction against agreed service standards.
- Maintaining and updating an inventory database for the residential and office furniture, ensuring accuracy at all times, ensuring that furniture procured and delivered meet UK-Health and Safety Standards whiles meeting customer needs during transitions.
- Maintenance of BHC amenities, in liaison with the Estates & Facilities Manager and relevant committees etc, ensuring good levels of customer satisfaction across the Mission.
- Pyramid data entry; GPC holder; Requisition/receipt goods; general support functions to wider Estates Team as necessary.
- Liaison with service providers (Water, Electricity, Waste, etc.) to ensure the best possible supply arrangements under value for money.
- Maintaining a database for utilities consumption and payment, ensuring timely settlement of outstanding bills whiles crosschecking consumption to ensure value for money paid at all times.
- Advise staff on fees policy (Support by directing to information available) and initiating/up-dating DS’s, PoC for any queries.
- Meeting customer requirements under SLAs, achieving Value for Money and efficiencies.
- Update Master Estates Spreadsheet.
- Procurement of cleaning materials for the office and conducting spot checks.
- Maintaining and updating of estates records, ensuring accurate and appropriate record keeping of all relevant documents, ensuring proper storage of marked documents.
- Educated to degree level.
- Experience in negotiations.
- Good Communication and Interpersonal Skills.
- Strong Customer Focus with good Attention to detail.
- Display strong organizational, analytical and time management skills.
- Well versed in Microsoft Office Applications.
- Proficient in written and spoken English Language
Achieving Commercial Outcomes, Delivering Value for Money, Managing a Quality Service, Delivering at Pace
« Go back to the jobs list