Reputable Pharmaceutical Company Customer Service Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
A reputable Pharmaceutical company seeks the services of a results and goal-oriented Client Service Officer to join our team
Location: Accra
POSITION PURPOSE AND OBJECTIVES
- Act as a liaison between the company and its customers
- Provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.
ESSENTIAL FUNCTIONS
- Provide client support services in accurate and timely manner
- Coordinate the company’s delivery process ensuring that all orders are delivered promptly
- Respond to customer complaints and direct them to the appropriate persons for prompt resolution.
- Make frequent client calls and visits to strengthen client relationships.
- Maintain high level of professionalism and competence in every client interaction.
- Analyze and resolve client issues promptly and report same to supervisor
- Work in compliance with company policies and procedures ensuring that clients are satisfied
- Identify and develop new business opportunities with client contacts.
- Any other duties that may be assigned from time
EDUCATIONAL QUALIFICATION
A 1st degree in any Social Sciences from a recognized institution with a minimum of 3 years’ experience in a similar role.
Knowledge in Tally software is an added advantage
REQUIRED SKILLS AND COMPETENCIES
- Good Communication Skills and Interpersonal skills
- Ability to persuade and negotiate with clients
- Must be a Team Player
- Must have knowledge in the Tally software
- Excellent Computer Skills (Word, Power Point, Excel)
- Must have interest in sales with good presentation skills
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
A reputable Pharmaceutical company seeks the services of a results and goal-oriented Client Service Officer to join our team
Location: Accra
POSITION PURPOSE AND OBJECTIVES
- Act as a liaison between the company and its customers
- Provide product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.
ESSENTIAL FUNCTIONS
- Provide client support services in accurate and timely manner
- Coordinate the company’s delivery process ensuring that all orders are delivered promptly
- Respond to customer complaints and direct them to the appropriate persons for prompt resolution.
- Make frequent client calls and visits to strengthen client relationships.
- Maintain high level of professionalism and competence in every client interaction.
- Analyze and resolve client issues promptly and report same to supervisor
- Work in compliance with company policies and procedures ensuring that clients are satisfied
- Identify and develop new business opportunities with client contacts.
- Any other duties that may be assigned from time
EDUCATIONAL QUALIFICATION
A 1st degree in any Social Sciences from a recognized institution with a minimum of 3 years’ experience in a similar role.
Knowledge in Tally software is an added advantage
REQUIRED SKILLS AND COMPETENCIES
- Good Communication Skills and Interpersonal skills
- Ability to persuade and negotiate with clients
- Must be a Team Player
- Must have knowledge in the Tally software
- Excellent Computer Skills (Word, Power Point, Excel)
- Must have interest in sales with good presentation skills
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