WANEP-Ghana Job Vacancy For Senior IT Officer

The West Africa Network for Peacebuilding, Ghana (WANEP-Ghana) seeks to facilitate the creation of a sustainable culture of non-violence, justice, peace and social reconciliation in Ghanaian communities by ensuring coordination and effectiveness among peacebuilding practitioners in order to avoid duplication of efforts and maximize resources for more effective responses to conflict situations. It is the Ghana Country Office of the West Africa Network for Peacebuilding (WANEP) and has operational presence in 7 regions of Ghana through its Regional Chapters.

Key program areas are: Conflict Early Warning and Early Response; Women and Youth in Peacebuilding; Community-based peacebuilding; Peace Education; Conflict research; scoping, risk assessment, and training.

Job Description

West Africa Network for Peacebuilding (WANEP), a Sub-Regional Civil Society Organization whose mission is to enable and facilitate the development of mechanisms for cooperation among civil society based peacebuilding practitioners and organizations in West Africa seeks a suitable candidate for the position of Senior IT Officer for immediate employment.

Key Responsibilities:

• Maintain WANEPs entire ICT Infrastructure at Regional Office and National Networks.
• Manage and maintain efficient network and email services i.e. Active directory and Microsoft Exchange servers.
• Maintain and implement disaster recovery technologies/policies.
• Plan and carried out periodic updates and maintenance activities on all I.T. equipment.
• Develop server backup strategy to support uninterrupted flow or work and disaster recovery
• Creates a database of WANEP inventory
• Install appropriate software, licenses, antivirus and upgrades
• Provide helpdesk support to all staff at the regional secretariat and on a need-be basis to the National Networks.
• Ensures the efficient running and usage of computer equipment including printers/copiers
• Maintain network performance by undertaking network monitoring and analysis, and performance tuning.
• Secure network by developing network access, monitoring, control, and evaluation; maintaining documentation.
• design and conduct training programs relevant to staff/various users on standard operating procedures and best practices.
• Develop policies relevant to the IT department
• Maintain an inventory of all I.T. equipment and resources
• Upgrade network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
• Protect organization’s value by keeping information confidential
• Advise Management on IT issues
• Any other duties that may be assigned by supervisor

Responsibility for Assets

• Has responsibility for the protection, conservation and efficient utilisation of WANEPs ICT Infrastructure and the management of WANEPs inventory of all assets.

Required Skills or Experience

Required minimum qualifications & experience:

• Bachelor’s Degree in Information and Communications Technology or related program with 5 years or more progressive responsibility in the role of managing.
• Proven technical knowledge of ICT policy and practical experience with a wide variety of ICT management strategies and tools
• Strong knowledge of networking technologies
• Strong knowledge of web technologies
• Experience with NGO work
• Knowledge of French will be an added advantage

Qualities and competencies:

• Ability to identify strategic issues and be efficient in meeting commitments, observing deadlines and achieving results.
•  Ability to plan and organize effectively, establish and maintain effective working relationship with colleagues and partners/clients.
• Proven experience managing a large and complex network.
• Ability to maintain confidentiality and discretion in all aspects and flexibility with working schedules to meet operational and organisational needs.
• Strong verbal and communication skills.
• Knowledge of French will be an added advantage
• Be between the ages of 30 and 40 years.