Job Vacancy For CRM Developer



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Reputable Multinational Company IT Jobs in Accra


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A reputable Multinational Company is searching for a CRM Developer. JobSearchGh is creating transparency between you and the employers. Visit us everyday for latest jobs in Ghana. Please do not pay anybody a fee. Proceed with caution.

JOB PURPOSE:

The successful applicant shall be responsible for configuration and scripting of Siebel user interface, workflow and business services. The role reports to the CRM Operations Manager.

ROLE SPECIFIC REQUIREMENTS:

  • Identify business and technical needs to provide the necessary  strategic steps to evolve the CRM solutions 
  • Responsible for monitoring and resolving production support incidents on the CRM.
  • Provide timely updates to business on incidents being worked on.
  • Provide technical assistance/training to staff as and when needed
  • Ensure solid support documentation is available on functional requirements, design, and testing to ensure quality output that meets stated business
  • Ensure change and Incident Management Policies are adhered to and assist in Testing and Deployment of the CRM Application

Recommended For You:

Required Skills or Experience

  • Bachelor’s Degree in Computer Science
  • Minimum of 3 years working experience in similar role.
  • Possession of professional certification in Microsoft Dynamics Customization and Configuration is an added advantage.

PERSON SPECIFIC REQUIREMENT:

  • Effective communication and interpersonal skills
  • Must possess good leadership qualities
  • Excellent team player
  • Accuracy and attention to detail
  • Result Oriented Individual


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