Job Description: Responsibilities, Qualifications, and Necessary Skills
Customer Service Jobs In Ghana 2024
Jobs In Accra & Takoradi 2024
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A well-established co-operative financial institution invites applications from suitably qualified Ghanaian professionals to fill the following as Relationship Officers. JobSearchGh is creating transparency between you and the employers. Visit us everyday for latest jobs in Ghana. Please do not pay anybody a fee. Proceed with caution.
Job Purpose
• Provide a readily available service-focused, knowledgeable and experienced point of contact for both new and existing members
• Maintain a high level of integrity and ethical standards
Key Responsibilities
Customer / Member Service
• Identify members needs effectively and advise on appropriate products
• Cross-sell products effectively
Business Development
• Increase the organisation's loans portfolio by encouraging members to use it as their first port of Call
• Sell the organisation's products proactively and increase membership base
Administrative Compliance
• Conduct needs analysis to identify members financial needs and communicate this to the General Manager for further attention
• Ensure proper and up-to-date record keeping
Qualification Required & Experience
• A minimum qualification of BSc Administration, (Marketing option) with 3 years experience or HND Marketing with 5 years experience in the financial industry
• Experience in credit union management will be an added advantage
• Suitably qualified applicants from Takoradi are encouraged to apply
Other Attributes
• Assertive, good team player, effective communication skills, self-motivated achiever
Location: Accra and Takoradi
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