Reputable Company Customer Service Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
We are looking for a Customer Service Rep who will serves customers by providing product and service information; resolving product and service problems.
Job Duties:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Qualification Required & Experience
• Applicant must have a minimum of HND with 2 years of working experience in Customer Service or any related job. • Applicant must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, and Multi-tasking.
Salary: 1500 to 2000
Location: Osu, Accra
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
We are looking for a Customer Service Rep who will serves customers by providing product and service information; resolving product and service problems.
Job Duties:
• Attracts potential customers by answering product and service questions; suggesting information about other products and services.
• Opens customer accounts by recording account information.
• Maintains customer records by updating account information.
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Qualification Required & Experience
• Applicant must have a minimum of HND with 2 years of working experience in Customer Service or any related job. • Applicant must have Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, and Multi-tasking.
Salary: 1500 to 2000
Location: Osu, Accra
« Go back to the jobs list