Ephmart Consult Limited Job Vacancy For Customer Service Representative



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Ephmart Consult Limited Customer Service Jobs in Accra


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Ephmart Consult Limited is searching for a  Customer Service Representative.  is creating transparency between you and the employers. Visit us everyday for latest jobs in Ghana. Search & apply your dream jobs in Ghana today with just a click away. The best job search website in Ghana. Please do not pay anybody a fee. Proceed with caution. 

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Job Duties:

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer
  • information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

 

Customer Service Representative Skills and Qualifications:

Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information and Multi-tasking

 

Qualification:  Accredited Diploma/Degree/masters

 

Salary: 2,100 cedi monthly

 

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