Job Vacancy For IT Help Desk Technician



Our website is made possible by displaying online advertisements to our visitors.
Please consider supporting us by disabling your ad blocker.

Reputable Company IT Jobs in Accra


1. Patiently scroll down and read the job description below.

2. Scroll down and find how to apply or mode of application for this job after the job description.

3. Carefully follow the instructions on how to apply.

4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.


A reputable company is searching for an IT Help Desk Technician. JobSearchGh is creating transparency between you and the employers. Visit us everyday for latest jobs in Ghana. Search & apply your dream jobs in Ghana today with just a click away. The best job search website in Ghana. Please do not pay anybody a fee. Proceed with caution. 

For Support or Fraudulent Activity Report

 

Job Description:

Typical responsibilities of the job include:

• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Identify and suggest possible improvements on procedures

 

Qualification Required & Experience

• Diploma and Degree holders and other equivalent qualification


Salary: 1500


Location: Accra

 

Things you might like



ADVERTISEMENT - CONTINUE BELOW TO APPLY




FIND CURRENT JOBS IN GHANA 2025 TODAY

JOB OPPORTUNITIES IN GHANA AND SOUTH AFRICA


Discover the latest job vacancies in Ghana and South Africa across top industries including finance, healthcare, IT, logistics, customer support, and remote work. Whether you're based in Accra, Johannesburg, Cape Town, or Kumasi, find trusted career listings, CV building resources, and cover letter writing tips to help you get hired faster. Our job board features opportunities in government, NGOs, internships, graduate programs, and international companies hiring in Africa.

EXPLORE REMOTE JOBS, ONLINE WORKS, AND FREELANCE OPPORTUNITIES

Work from anywhere with flexible remote jobs and freelance projects in tech, content writing, customer service, design, data entry, and virtual assistance. Whether you're in Ghana, South Africa, or abroad, start earning online with global companies hiring remote workers. Access guides for setting up your freelance profile, optimizing your CV for remote roles, and tips to get hired on platforms like Upwork, Fiverr, and Freelancer. Perfect for students, stay-at-home parents, and professionals looking to work from home. Discover online job opportunities that fit your skills and schedule — start your remote career today.

Receive daily job alerts, explore career development advice, and access tools that support job seekers, recruiters, and professionals at all stages of their careers.

BEST PERSONAL LOAN AND SALARY MANAGEMENT TIPS FOR PROFESSIONALS

Manage your salary wisely. From budgeting and savings to online loans, mobile money comparisons, tax filing, and personal insurance — get the financial knowledge you need to succeed in your new role. Our expert tips help job seekers and professionals across the world take control of their money and plan ahead.

🔗 Visit our Personal Finance Hub for career-driven financial advice.

TOP CAREER ARTICLES FROM EXPERTS