Reputable Company IT Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
A reputable company is searching for an IT Help Desk Technician. JobSearchGh is creating transparency between you and the employers. Visit us everyday for latest jobs in Ghana. Search & apply your dream jobs in Ghana today with just a click away. The best job search website in Ghana. Please do not pay anybody a fee. Proceed with caution.
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Job Description:
Typical responsibilities of the job include:
• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Identify and suggest possible improvements on procedures
Qualification Required & Experience
• Diploma and Degree holders and other equivalent qualification
Salary: 1500
Location: Accra
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« Go back to the jobs list
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
A reputable company is searching for an IT Help Desk Technician. JobSearchGh is creating transparency between you and the employers. Visit us everyday for latest jobs in Ghana. Search & apply your dream jobs in Ghana today with just a click away. The best job search website in Ghana. Please do not pay anybody a fee. Proceed with caution.
To post free or premium jobs in Ghana, Click Here
To receive jobs in Ghana alerts, Click Here
To advertise your business or products, Click Here
For Support or Fraudulent Activity Report
Job Description:
Typical responsibilities of the job include:
• Serve as the first point of contact for customers seeking technical assistance over the phone or email
• Perform remote troubleshooting through diagnostic techniques and pertinent questions
• Determine the best solution based on the issue and details provided by customers
• Walk the customer through the problem-solving process
• Direct unresolved issues to the next level of support personnel
• Provide accurate information on IT products or services
• Record events and problems and their resolution in logs
• Follow-up and update customer status and information
• Pass on any feedback or suggestions by customers to the appropriate internal team
• Identify and suggest possible improvements on procedures
Qualification Required & Experience
• Diploma and Degree holders and other equivalent qualification
Salary: 1500
Location: Accra
Things you might like
-
Top High Paying Affiliate Programs You Can Make Money With
-
How To Make Money Online With Affiliate Marketing
-
How To Create A Perfect Money Account, Add Fund And Withdraw Online
-
How To Create A Fully Verified PayPal Account In Ghana Without Breaking A Sweat
-
How To Create or Design A Free Website Or Blog Without Coding Using WordPress