Job Description: Responsibilities & Requirements
The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? Paying attention to all the details. Glovo is a hyper local marketplace featuring the most trendy places in each city that delivers their products in less than 60 mins.
As a Account Manager, you will be a key role in the Glovo Partner Operations team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be liaising with the most highly regarded brands, stores, and restaurants in your city.
You Will
-
- Onboard new partners on our platform by providing them all the necessary tools and information to start working
- Optimize Glovo visibility in our partners through marketing actions and our marketing kits
- Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
- Get feedback from our restaurants and translate it into product improvement
- Maintain good relationship between Glovo and our partners
Requirements
-
- Determined to get things done: no job is too big or too small
- Organized and detail-oriented
- Problem solver, data-driven with an analytical approach
- Great interpersonal skills
- Comfortable working in a high growth and high-performance start-up with a fast pace
- Our core values are very important to us:
Gas: Fear mediocrity over mistakes. Think big, work hard, be proactive, take smart leaps and lead the way
Good vibes: Build a team of people that radiates positive energy. No assholes allowed: Always be upfront, honest and kind. The road we chose is very bumpy. Stay optimistic no matter what
Everyone Wins: Don’t settle for growth alone. Build a sustainable Glovo that benefits everyone. Consider how every decision makes for the most positive impact possible in the long-term
Stay Humble: Always act humble: Everybody has to roll up their sleeves and get their hands dirty to make our big plans a reality. We invest smartly and keep a close eye on our costs
Glownership: Act as one company—one team: Pro-Glovo, not pro-department. Think beyond your role; help before you’re asked. Learn Glovo A to Z. Figure stuff out on your own. Make sure your shit works!
Raise the bar: You’re curious and capable; that’s why you’re at Glovo. You care deeply about improving your talents and look for opportunities to do so. Then put everything to work to reach your full potential
If you believe you match these values, we look forward to meeting you!
Benefits
- A ticket to the moon sitting on the fastest rocket – an adventure filled with challenges and professional growth
- Scale with a rapidly growing startup, with tons of opportunity for growth
- Work in an international, dynamic and passionate environment, and play a role in transforming how we access our cities
- Competitive salary based on experience and equity plan
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The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? Paying attention to all the details. Glovo is a hyper local marketplace featuring the most trendy places in each city that delivers their products in less than 60 mins.
As a Account Manager, you will be a key role in the Glovo Partner Operations team. You will be directly responsible to build and maintain good relationships between our partners and our company. You will be liaising with the most highly regarded brands, stores, and restaurants in your city.
You Will
-
- Onboard new partners on our platform by providing them all the necessary tools and information to start working
- Optimize Glovo visibility in our partners through marketing actions and our marketing kits
- Improve operational efficiency of our partners by making sure we always deliver the best service to our customer
- Get feedback from our restaurants and translate it into product improvement
- Maintain good relationship between Glovo and our partners
Requirements
-
- Determined to get things done: no job is too big or too small
- Organized and detail-oriented
- Problem solver, data-driven with an analytical approach
- Great interpersonal skills
- Comfortable working in a high growth and high-performance start-up with a fast pace
- Our core values are very important to us:
Gas: Fear mediocrity over mistakes. Think big, work hard, be proactive, take smart leaps and lead the way
Good vibes: Build a team of people that radiates positive energy. No assholes allowed: Always be upfront, honest and kind. The road we chose is very bumpy. Stay optimistic no matter what
Everyone Wins: Don’t settle for growth alone. Build a sustainable Glovo that benefits everyone. Consider how every decision makes for the most positive impact possible in the long-term
Stay Humble: Always act humble: Everybody has to roll up their sleeves and get their hands dirty to make our big plans a reality. We invest smartly and keep a close eye on our costs
Glownership: Act as one company—one team: Pro-Glovo, not pro-department. Think beyond your role; help before you’re asked. Learn Glovo A to Z. Figure stuff out on your own. Make sure your shit works!
Raise the bar: You’re curious and capable; that’s why you’re at Glovo. You care deeply about improving your talents and look for opportunities to do so. Then put everything to work to reach your full potential
If you believe you match these values, we look forward to meeting you!
Benefits
- A ticket to the moon sitting on the fastest rocket – an adventure filled with challenges and professional growth
- Scale with a rapidly growing startup, with tons of opportunity for growth
- Work in an international, dynamic and passionate environment, and play a role in transforming how we access our cities
- Competitive salary based on experience and equity plan