Standard Chartered Bank Banking Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base
The Role Responsibilities
Mandate
In/outbound ETB advice & sales
- Portfolio of “high-value” Priority Clients besides other clients
- Engage Affluent & hidden Affluent in advisory conversations with analytics support and collaboration with Wealth Specialists
- Meet clients when required (ie once a month)
- Prepare and educate clients to interacting via online, Client Centre
NTB referrals from clients
- Acquire and activate new Affluent/potential Affluent clients referred from ETB clients directly to Priority Banker/Team
Engaging and deepening activities
- Methodically engage (remote)
- Have complete knowledge of the clients in terms of the profile & assets
- Create analytics-backed next best conversation
Needs/Achor Products
- Individual banking products (PL, CASA. etc), Wealth Products
- Meet & deep sell (remote & in person
- Meet in person to meet advisory needs(once a month/quarter)
- Connect client with specialists
- Set up products
- Conduct/connect for periodic CDD
- Conduct fulfillment & activate
- Services (remote)
- Refer most servicing activities to Client Service Managers
- As needed by clients
Acquiring on referrals
- Connect & prepare (remote)
- Connect & start up referred leads
- Explain proposition & requirements in full
Needs/anchor products
- PL, CASA, Wealth Products
Meet, deep sell & train (in person
-
- Meet, listen and determine further needs
- set up anchor products & initiate cross-sell
- Conduct/connect for CDD
- Educate and conduct initial set up for online, ATMs, Client Centre
- Conduct fulfillment & activate
Product broadening
-
-
- Enhanced multi-product Priority knowledge
- Market and competition knowledge
Client engagement
-
- Presentation and soft skills tailored to engaging Affluent Clients
- Internal stakeholder engagement skills
- Closing deals
- Ability to drive and manage client interaction
- Communication and presentation skills
- Negotiation and objection handling
- Client training on digital solutions
-
- Acquiring from individual client referrals
- Actively engaging during the first 3 months
- Supporting the client on any client-initiated needs
- Proactively reaching out to client for advice discussions
- Delivering on transact-ions, service requests, mobile/online training
- Proactively engaging with the “Hidden Affluent”
- Updating CDD
- Managing Client’s credit situation
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It’s about showing how you embody our valued behaviours – do the right thing, better together and never settle – as well as our brand promise, Here for good.
We’re committed to promoting equality in the workplace and creating an inclusive and flexible culture – one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base
The Role Responsibilities
Mandate
In/outbound ETB advice & sales
- Portfolio of “high-value” Priority Clients besides other clients
- Engage Affluent & hidden Affluent in advisory conversations with analytics support and collaboration with Wealth Specialists
- Meet clients when required (ie once a month)
- Prepare and educate clients to interacting via online, Client Centre
NTB referrals from clients
- Acquire and activate new Affluent/potential Affluent clients referred from ETB clients directly to Priority Banker/Team
Engaging and deepening activities
- Methodically engage (remote)
- Have complete knowledge of the clients in terms of the profile & assets
- Create analytics-backed next best conversation
Needs/Achor Products
- Individual banking products (PL, CASA. etc), Wealth Products
- Meet & deep sell (remote & in person
- Meet in person to meet advisory needs(once a month/quarter)
- Connect client with specialists
- Set up products
- Conduct/connect for periodic CDD
- Conduct fulfillment & activate
- Services (remote)
- Refer most servicing activities to Client Service Managers
- As needed by clients
Acquiring on referrals
- Connect & prepare (remote)
- Connect & start up referred leads
- Explain proposition & requirements in full
Needs/anchor products
- PL, CASA, Wealth Products
Meet, deep sell & train (in person
-
- Meet, listen and determine further needs
- set up anchor products & initiate cross-sell
- Conduct/connect for CDD
- Educate and conduct initial set up for online, ATMs, Client Centre
- Conduct fulfillment & activate
Product broadening
-
-
- Enhanced multi-product Priority knowledge
- Market and competition knowledge
-
Client engagement
-
- Presentation and soft skills tailored to engaging Affluent Clients
- Internal stakeholder engagement skills
- Closing deals
- Ability to drive and manage client interaction
- Communication and presentation skills
- Negotiation and objection handling
- Client training on digital solutions
-
- Acquiring from individual client referrals
- Actively engaging during the first 3 months
- Supporting the client on any client-initiated needs
- Proactively reaching out to client for advice discussions
- Delivering on transact-ions, service requests, mobile/online training
- Proactively engaging with the “Hidden Affluent”
- Updating CDD
- Managing Client’s credit situation