MAC Autos & Spare Parts Accounting Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
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Job Role
Handle consumer loans individually or as part of a collections team. Apply appropriate collection methods to retrieve bad debts or to resolve delinquent accounts while assuring legal compliance.
Job Responsibilities
- Carry out standard customer service activities and handle simple customer inquiries
- Create positive experiences for clients by interacting courteously with them
- Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media
- Develop knowledge and understanding of the organisation's policies, procedures, relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorisation from a supervisor or manager for any exceptions
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
- Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities
- Find the most effective ways to respond to routine functional enquiries
- Liaise with debtors regarding outstanding debt and agree a deadline for payment
- Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats
- Support in using the internal communications system to access specific information on request
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
-->
Job Role
Handle consumer loans individually or as part of a collections team. Apply appropriate collection methods to retrieve bad debts or to resolve delinquent accounts while assuring legal compliance.
Job Responsibilities
- Carry out standard customer service activities and handle simple customer inquiries
- Create positive experiences for clients by interacting courteously with them
- Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media
- Develop knowledge and understanding of the organisation's policies, procedures, relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorisation from a supervisor or manager for any exceptions
- Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching.
- Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities
- Find the most effective ways to respond to routine functional enquiries
- Liaise with debtors regarding outstanding debt and agree a deadline for payment
- Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats
- Support in using the internal communications system to access specific information on request
ADVERTISEMENT - CONTINUE READING BELOW
ADVERTISEMENT - CONTINUE BELOW TO APPLY
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