AmaliTech IT Jobs in Kumasi
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
AmaliTech is a social business empowering the next generation of technology leaders that harness the potential of remote working to build the future of work in sub-Saharan Africa and reinvest its surplus in further training, network growth, and local community support.
AmaliTech provides employment pathways in the tech sector to young graduates in Sub-Saharan Africa, connecting them to the global demand for tech talent. Our approach combines training with employment and continuous learning because evidence shows that only this integrated approach works. By focusing on skilled IT services, we contribute to ecosystem development and the emergence of a future-proof industry with growth engine potential.
With headquarters in Germany, we have over 400 strong team members based in Ghana (Takoradi, Accra and Kumasi) and Rwanda (Kigali).
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Job Description
AmaliTech seeks a passionate IT Infrastructure & Operations Analyst to join our team to ensure the smooth operation, reliability, and scalability of our IT systems and infrastructure. The ideal candidate will ensure a solid understanding of IT operations, systems, and network management, with a strong focus on ensuring optimal performance and security across all platforms.
Key Responsibilities
- Manage technology services that meet daily operational requirements in AmaliTech-designated area(s)
- Installs and configures computer hardware, software, systems, networks, printers, and scanners
- Configure, Set-up, and Install networks based on Cisco and Sophos Technologies
- Monitor computer networks for security issues
- Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs
- Maintaining user and office machines, laptops, desktops, printers, and others
- Setting up and maintenance of conference and communication devices
- Monitoring, responding to, and addressing IT-related issues as it is raised in company incidentmanagement systems and help desk
- Set up all hardware (laptops, desktops, servers, printers, monitors), operating systems, and user applications
- Stay up to date on information technology trends and security standards
- Provide IT support for MacOS, Linux and Windows systems
- Interpret and assist backup as well as recovery processes along with industry standards
- Conduct installation, migration, and upgrade of entire technology systems in a validated atmosphere
- Perform within change control and ticketing system environment
- Assist with the tagging of all IT-related assets
- Commitment to continuously learn, quickly adapt, and grow
- Perform any other related duties that may be assigned to me by my superior as and when demanded.
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Qualifications
- HND or bachelor’s degree in computer science, Information Technology, Systems Engineering, or a related field
- Minimum of 3 years of experience in IT infrastructure and operations, focusing on systems, network, and/or data center management
- Proficient in managing MacOS, Windows and Linux server environments, including deployment, administration, and troubleshooting
- Strong understanding of network infrastructure and network hardware, including familiarity with protocols such as TCP/IP, DNS, DHCP, VPN, and firewall configurations
- Experience with virtualization technologies (e.g., VMware, Hyper-V)
- Knowledge of IT security practices and solutions, including endpoint security, intrusion detection systems, and secure network architectures
- Familiarity with backup and disaster recovery processes and solutions
- Ability to monitor and diagnose IT infrastructure issues using various tools and techniques
- Excellent analytical and problem-solving skills, with the ability to think critically about complex issues and develop effective solutions
- Strong organizational skills with the capability to manage multiple priorities effectively
- Excellent interpersonal and communication skills, capable of working collaboratively in a team environment and interacting effectively with stakeholders at all levels.
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
AmaliTech is a social business empowering the next generation of technology leaders that harness the potential of remote working to build the future of work in sub-Saharan Africa and reinvest its surplus in further training, network growth, and local community support.
AmaliTech provides employment pathways in the tech sector to young graduates in Sub-Saharan Africa, connecting them to the global demand for tech talent. Our approach combines training with employment and continuous learning because evidence shows that only this integrated approach works. By focusing on skilled IT services, we contribute to ecosystem development and the emergence of a future-proof industry with growth engine potential.
With headquarters in Germany, we have over 400 strong team members based in Ghana (Takoradi, Accra and Kumasi) and Rwanda (Kigali).
ADVERTISEMENT - CONTINUE READING BELOW
Job Description
AmaliTech seeks a passionate IT Infrastructure & Operations Analyst to join our team to ensure the smooth operation, reliability, and scalability of our IT systems and infrastructure. The ideal candidate will ensure a solid understanding of IT operations, systems, and network management, with a strong focus on ensuring optimal performance and security across all platforms.
Key Responsibilities
- Manage technology services that meet daily operational requirements in AmaliTech-designated area(s)
- Installs and configures computer hardware, software, systems, networks, printers, and scanners
- Configure, Set-up, and Install networks based on Cisco and Sophos Technologies
- Monitor computer networks for security issues
- Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs
- Maintaining user and office machines, laptops, desktops, printers, and others
- Setting up and maintenance of conference and communication devices
- Monitoring, responding to, and addressing IT-related issues as it is raised in company incidentmanagement systems and help desk
- Set up all hardware (laptops, desktops, servers, printers, monitors), operating systems, and user applications
- Stay up to date on information technology trends and security standards
- Provide IT support for MacOS, Linux and Windows systems
- Interpret and assist backup as well as recovery processes along with industry standards
- Conduct installation, migration, and upgrade of entire technology systems in a validated atmosphere
- Perform within change control and ticketing system environment
- Assist with the tagging of all IT-related assets
- Commitment to continuously learn, quickly adapt, and grow
- Perform any other related duties that may be assigned to me by my superior as and when demanded.
ADVERTISEMENT - CONTINUE READING BELOW
Qualifications
- HND or bachelor’s degree in computer science, Information Technology, Systems Engineering, or a related field
- Minimum of 3 years of experience in IT infrastructure and operations, focusing on systems, network, and/or data center management
- Proficient in managing MacOS, Windows and Linux server environments, including deployment, administration, and troubleshooting
- Strong understanding of network infrastructure and network hardware, including familiarity with protocols such as TCP/IP, DNS, DHCP, VPN, and firewall configurations
- Experience with virtualization technologies (e.g., VMware, Hyper-V)
- Knowledge of IT security practices and solutions, including endpoint security, intrusion detection systems, and secure network architectures
- Familiarity with backup and disaster recovery processes and solutions
- Ability to monitor and diagnose IT infrastructure issues using various tools and techniques
- Excellent analytical and problem-solving skills, with the ability to think critically about complex issues and develop effective solutions
- Strong organizational skills with the capability to manage multiple priorities effectively
- Excellent interpersonal and communication skills, capable of working collaboratively in a team environment and interacting effectively with stakeholders at all levels.