MTN Telecommunication Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Summary
Prescribe, provide, and execute technical recommendations and solutions for all IN & VAS platforms and deliver the required availability levels for all services and platforms within the ecosystems:
- Online Charging System (OCS)
- Value Added Services (VAS)
- Messaging Platform (SMSC/USSDGW)
- Business Support Systems (BSS)
Job Context
- Dynamic and highly competitive telecommunication & ICT industry
- Evolving technology era
- Multi-regulated environment
- Environmental, social and governance prioritized
- Regionalization structure implication
- Multinational environment – Technology Group best practices
- Continuous Infrastructural expansion
- Performance-driven environment
- Diverse cultural environment
- Partnerships
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Job Role
- Work closely with cross-functional teams for the design and implementation of any new service.
- Ensure proper handling of all third-party nodes and content provider
- Coordinate and assist with the integration of third-party suppliers
- Provide expert advice on solutions and platforms
- Critique and analyse existing solutions and prescribe recommendations for enhancement and efficiency.
- Coordinate and Support the Managed services supplier and ensure appropriate KPI monitoring.
- Provide knowledge transfer to IN and VAS Team
- Prescribe ways of reducing IN and VAS complaints and reduce resolution time based on process improvement and data analysis.
- Ensure IN and VAS systems access security are compliant with the internal IT policies
- Ensure adherence to Proper Change Management Process and documentation of all executed tasks.
- Provide input into improving the Operation & Maintenance process of the IN and VAS systems.
- Prepare & design all needed processes & procedures relevant to the tasks performed by the section internally & externally.
- Review daily, weekly and monthly reports and dashboards (Activity, Performance, KPIs, Statistics and Marketing reports etc.…) and provide expertise advice and insight to IT management
- Ensure Efficient Operation/Monitoring/Optimization of the services related to the IN and VAS platforms.
- Monitor the performance and availability of the IN and VAS systems
- Supervise and review daily system checks and initiate actions accordingly
- Assist in the handling of emergencies on the IN and VAS Systems.
Qualification Required & Experience
Education
- Minimum of a BSc. Computer Science / Engineering or its equivalent
Experience
- Minimum of 3 years of relevant IT experience in the same or similar role in Telecoms with
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Competencies
Professional/Technical Competencies:
- Expert in DB administration (Oracle / SQL)
- Expert in Solaris and Unix Operating systems
- Expert in Unix shell scripting
- Expert in NFS and clustered storage solutions
- Knowledge of GSM Services and Technologies
- Knowledge of data presentation and analysis
- Knowledge in Project Management
Must live the MTN Values of
- Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion
Must exhibit the MTN Vital Behaviors of
- Complete Candor, Complete Accountability, Active Collaboration & Get it done.
Location: Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Summary
Prescribe, provide, and execute technical recommendations and solutions for all IN & VAS platforms and deliver the required availability levels for all services and platforms within the ecosystems:
- Online Charging System (OCS)
- Value Added Services (VAS)
- Messaging Platform (SMSC/USSDGW)
- Business Support Systems (BSS)
Job Context
- Dynamic and highly competitive telecommunication & ICT industry
- Evolving technology era
- Multi-regulated environment
- Environmental, social and governance prioritized
- Regionalization structure implication
- Multinational environment – Technology Group best practices
- Continuous Infrastructural expansion
- Performance-driven environment
- Diverse cultural environment
- Partnerships
ADVERTISEMENT - CONTINUE READING BELOW
Job Role
- Work closely with cross-functional teams for the design and implementation of any new service.
- Ensure proper handling of all third-party nodes and content provider
- Coordinate and assist with the integration of third-party suppliers
- Provide expert advice on solutions and platforms
- Critique and analyse existing solutions and prescribe recommendations for enhancement and efficiency.
- Coordinate and Support the Managed services supplier and ensure appropriate KPI monitoring.
- Provide knowledge transfer to IN and VAS Team
- Prescribe ways of reducing IN and VAS complaints and reduce resolution time based on process improvement and data analysis.
- Ensure IN and VAS systems access security are compliant with the internal IT policies
- Ensure adherence to Proper Change Management Process and documentation of all executed tasks.
- Provide input into improving the Operation & Maintenance process of the IN and VAS systems.
- Prepare & design all needed processes & procedures relevant to the tasks performed by the section internally & externally.
- Review daily, weekly and monthly reports and dashboards (Activity, Performance, KPIs, Statistics and Marketing reports etc.…) and provide expertise advice and insight to IT management
- Ensure Efficient Operation/Monitoring/Optimization of the services related to the IN and VAS platforms.
- Monitor the performance and availability of the IN and VAS systems
- Supervise and review daily system checks and initiate actions accordingly
- Assist in the handling of emergencies on the IN and VAS Systems.
Qualification Required & Experience
Education
- Minimum of a BSc. Computer Science / Engineering or its equivalent
Experience
- Minimum of 3 years of relevant IT experience in the same or similar role in Telecoms with
ADVERTISEMENT - CONTINUE READING BELOW
Competencies
Professional/Technical Competencies:
- Expert in DB administration (Oracle / SQL)
- Expert in Solaris and Unix Operating systems
- Expert in Unix shell scripting
- Expert in NFS and clustered storage solutions
- Knowledge of GSM Services and Technologies
- Knowledge of data presentation and analysis
- Knowledge in Project Management
Must live the MTN Values of
- Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion
Must exhibit the MTN Vital Behaviors of
- Complete Candor, Complete Accountability, Active Collaboration & Get it done.
Location: Accra
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