Business Development Manager - Zormelo & Associates



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Zormelo & Associates Sales / Marketing Jobs in Tarkwa


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JOB PURPOSE: 

To increase revenue by sales and marketing efforts in the West African sub-region.  To also support client base ensuring customer service is well received by all customers

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

  • Client liaison in writing, by telephone, by electronic mail and/or in person
  • Market the company's Services to prospective and existing clients
  • Carryout market surveys throughout West Africa and recommend strategies
  • Preparation of quotes and tenders for approval of the General Manager with the assistance of other staff as required
  • Maintain quote records / archives
  • Provide technical advice to clients
  • Liaise between clients and production team regarding new work, new clients, priorities and logistics
  • Co-ordinate and host client visits and client functions
  • Network at industry functions and conferences
  • Reading industry periodicals and journals to maintain industry awareness
  • Custodian of all promotional items and documents, including flash drives, info packs and posters
  • Manage the co-ordination of advertising and sponsorships in West Africa
  • Provision of Sales and Marketing reports to the General Manager
  • Gathering and collating of industry and competitor information
  • Address customer concerns and complaints and provide a formal response to those concerns or complaints if required. Manage the use of the NPS system
  • Any other tasks as required by management.


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AUTHORITIES

  • Client liaison in writing, by telephone, by electronic mail and/or in person
  • Carryout market surveys throughout Africa and recommend strategies
  • Liaise between clients and production team regarding new work, new clients, priorities and logistics
  • Co-ordinate and host client visits and client functions
  • Manage the coordination of advertising and sponsorships 
  • Address customer concerns and complaints and provide a formal response to those concerns or complaints if required. Manage the use of the NPS system

POSITION REQUIREMENTS:

QUALIFICATIONS SKILLS AND EXPERIENCE

  • A minimum of a Technical/Science Bachelor’s Degree
  • At least 8 years work experience in direct/indirect mining or allied services
  • Excellent presentation and communication skills
  • Confident, Enthusiastic and innovatively minded with a proven track record in delivering excellent client service
  • Good understanding of the African market and the various influencing business structures
  • A willingness to relocate regionally for the length of any assignment.

BASED AT: Tarkwa but will be required to travel often

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  • The Recruiter reserves the right not to proceed with filling the position.
  • An application will not in itself entitle the applicant to an interview.

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