Fraud Investigations Manager - First National Bank

The Fraud Investigations Manager will be responsible for managing the investigations function and providing strategic direction in the pursuit of fraud cases, using expertise to provide guidance and support to resolve simple to complex fraud, criminal and civil cases to secure prosecution and conviction and ultimately minimise the banks' financial losses, advising business on the implementation of recommendations proposed relating to process and control changes that aim to reduce fraud losses.

Are You Someone Who Can:

• Develop and implement the appropriate fraud investigation strategies with priorities and objectives that relate to specific BUs and channels.

• Lead and participate in specialist practice forums to share information and insights across the business.

• Extract, and share insights on lessons learnt and recommendations from root cause analysis applied in fraud cases to inform further fraud prevention improvements across a wide range of processes and systems, regulations and policies.

• Cultivate and manage objective working relationships with various law enforcement agencies, experts and counterparts in the banking industry.

• Evaluate the efficiency and effectiveness of delivery in fraud investigations, managing criminal cases of various complexities from minor infringements to major fraud cases.

• Ensure that required systems are available for use, suitable rules are applied and fraud investigation processes are executed within the required timelines and compliance standards.

• Conduct fraud investigation activities in line with applicable laws, policies and procedures stipulated in FNB.

• Manage investigation team activities in line with applicable standards and laws to maximize recoveries for the Bank.

• Compile and communicate accurate and timely investigation reports to track progress made (e.g. arrests and convictions) and keep key stakeholders informed of investigation status including updating relevant information systems accessed by the fraud community.

• Liaise with relevant internal and external stakeholders including law enforcement agencies and prosecuting authorities to ensure appropriate investigative actions are undertaken e.g. arrests, relevant systems updated etc.

• Manage resources assigned to complex and project-based investigations (inclusive of cases that cut cross BUs) to ensure timely and focused delivery.

• Share and impart knowledge of FNB fraud prevention and intervention practices to team members through relevant forms

You Will Be An Ideal Candidate If You Have

• Relevant Bachelor’s degree

• Professional Qualification or equivalent.

• Minimum of 6 years experience in the Financial and Banking industry with a focus on Financial Crime, Fraud detection and prevention

• Proven track record of success in a similar role.

• Strong knowledge of the Banking and Financial industry

You Will Have Access To

• Opportunities to network and collaborate

• A challenging working environment

• Opportunities to innovate

We Can Be a Match If You Are

• Adaptable and curious

• Thrive in a collaborative working environment