Retail Sales Assistant - Process & Plant Automation Ghana



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Process & Plant Automation Ghana Sales / Marketing Jobs in Accra


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ABOUT THE ROLE

The Retail Sales Assistant is responsible for ensuring the smooth functioning and running of shop activities and following standard operating procedures.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Greeting and assisting customers to find the goods and products they seek.
  • Assisting customers on the phone
  • Responding promptly to customer inquiries
  • Monitoring and requesting stock
  • Balancing cash book
  • Acknowledging and resolving customer complaints
  • Keep proper and accurate records for approved creditors.
  • Keeping the store and shop floor tidy and clean
  • Receive and inspect all incoming materials to the store and reconcile with stock requests and waybills.
  • Perform monthly stock-taking and reconciling with ERP with supervision from the Operations Manager
  • Packaging and labelling products before they are dispatched.
  • Arrange and label products in the storeroom for easy identification and accessibility.
  • Maintaining ISO documentation and record-keeping
  • Perform any other duties as assigned.


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OHSE RESPONSIBILITIES

  • Knowledge of and adherence to all TAGG’s OHS&E procedures 
  • Follow all safe work procedures, rules, and instructions
  • Risk Assessment 
  • Hazard identification and reporting
  • Knowledge on the safe use of all tools and equipment as applicable

Required Skills or Experience

QUALIFICATION & EXPERIENCE 

  • At least a Higher National Diploma (HND) in a relevant field.
  • Proven experience in retail sales for a minimum of two (2) years.

KNOWLEDGE, SKILLS & ABILITIES

  • Excellent written and oral communication skills
  • Good interpersonal skills
  • Knowledge and understanding of sales principles and best customer service practices
  • Good computer skills including the ability to use database marketing and Microsoft Office Suite
  • Excellent customer service skills
  • Good selling skills
  • Good attention to detail skills 
  • Holds self-accountable for achieving goals and meeting commitments

PERSONAL ATTRIBUTES

  • Respect
  • Integrity
  • Sound judgment
  • Hardworking
  • Discipline
  • Attention to detail
  • Good team player

EMPLOYMENT TYPE: 1-YEAR CONTRACT

LOCATION: ACCRA 



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