Hapag-Lloyd AG Supply Chain/Logistics/Warehousing Jobs in Tema
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
About the role:
The role is to facilitate the movement of imported cargo and keep customers satisfied with any and all details of shipments. Provides immediate response to customer inquiries; provides timely information to Customs and the terminals and provides paperwork and electronic data to various locations.
Your responsibility:
- Provides full customer service on all inbound questions including arrival information, charges due, delivery location of cargo,and information on Bill of Lading and Manifest to the consignee.
- Supplies terminals with updated and current manifests for inbound shipments.
- Coordinates on-carriage shipments.
- Handles vessel releasing responsibilities at the terminals and monitors containers until out-gated.
- Contacts internal and external customers via e-mail and phone when additional information is necessary for shipments.
- Communicates with worldwide offices to track freight.
- Contacts customers if goods are placed on hold by Customs.
- Keeps proper archives and maintains files of data as required by ISO9002.
- Investigate and provide problem resolution.
- Prepares invoices for any additional charges that may have been incurred on a shipment.
- Prepares overdue containers report weekly and updates customers on status.
- Monitors arrival notices sent by Agents.
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Your profile:
- University degree
- Experience: 2 years
- Good command of written and spoken English
- Working knowledge of MS Office
- Able to work well with others and follow guidelines
- Positive attitude/ team player
- Receptive, able to grasp new ideas and self-motivated
- Preferable knowledge of internal Company Systems
We offer:
- The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility
- Excellent career development opportunities, supported by a wide range of training and development courses
- Competitive remuneration
- Health and life insurance
- Good working environment
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
About the role:
The role is to facilitate the movement of imported cargo and keep customers satisfied with any and all details of shipments. Provides immediate response to customer inquiries; provides timely information to Customs and the terminals and provides paperwork and electronic data to various locations.
Your responsibility:
- Provides full customer service on all inbound questions including arrival information, charges due, delivery location of cargo,and information on Bill of Lading and Manifest to the consignee.
- Supplies terminals with updated and current manifests for inbound shipments.
- Coordinates on-carriage shipments.
- Handles vessel releasing responsibilities at the terminals and monitors containers until out-gated.
- Contacts internal and external customers via e-mail and phone when additional information is necessary for shipments.
- Communicates with worldwide offices to track freight.
- Contacts customers if goods are placed on hold by Customs.
- Keeps proper archives and maintains files of data as required by ISO9002.
- Investigate and provide problem resolution.
- Prepares invoices for any additional charges that may have been incurred on a shipment.
- Prepares overdue containers report weekly and updates customers on status.
- Monitors arrival notices sent by Agents.
ADVERTISEMENT - CONTINUE READING BELOW
Your profile:
- University degree
- Experience: 2 years
- Good command of written and spoken English
- Working knowledge of MS Office
- Able to work well with others and follow guidelines
- Positive attitude/ team player
- Receptive, able to grasp new ideas and self-motivated
- Preferable knowledge of internal Company Systems
We offer:
- The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility
- Excellent career development opportunities, supported by a wide range of training and development courses
- Competitive remuneration
- Health and life insurance
- Good working environment