Head: Premium Administration - Prudential Life Insurance



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Prudential Life Insurance Administrative/Secretarial Jobs in Accra


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Job Description:

1. Premium collections, allocations and audit

  • Perform periodic audits on client payment data to ensure the highest quality and compliance standards are upheld.
  • Develop strategies to improve collection rates, reduce lapse rates, and continuously improve policy persistence

2. Relationship Management

  • Negotiate with third-party institutions, especially banks and pay points
  • Build and maintain relationships with partnered Institutions and Banks

3. Reporting

Report on the Departmental KPIs which include, individual Premium Collections, Inception and Annual Premium Equivalent

4. Team Management

  • Coordinate and manage a team of premium admin Officers in charge of Premium Collections and Allocations
  • Train new Premium Administration Officers and offer refresher training for existing officers

5. Establishment and management of digital payment platforms

  • Provide effective support to the Financial Consultants and the Customer Service Units through prompt resolution of all Premium-related (Collections and Allocations) issues.

6. Process Improvement

  • Review and update the Internal Business Process Manual for the Premium Administration Department


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Key Functional Skills:

  • Ability to Manage a Team
  • Data Analysis and interpretation skills
  • Excellent Communication Skills
  • Good Interpersonal Skills
  • Good Report Preparation Skills (Proficiency in MS Suit)
  • Dynamic/Versatile/Affable Personality
  • Paying Attention to Details
  • Ability to identify process gaps

Qualification:

Minimum of 1st Degree (MBA will be an added advantage)

Experience:

At least 5 years of working Experience in a similar role.

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