IT Officer - Dimension Alliance Engineering



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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Dimension Alliance Engineering invites applications from suitably qualified candidates for the position of IT Officer

JOB DESCRIPTION

  • Implement and enforce IT policies, procedures, and standards to ensure compliance and security.
  • Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.
  • Collaborate with other departments to understand IT needs and requirements.
  • Plan and execute IT projects, including upgrades, migrations, and installations.
  • Document IT systems, configurations, and procedures for knowledge sharing and training.
  • Install, configure, and maintain computer hardware, software, and networks.
  • Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.
  • Provide technical support to users, including troubleshooting and resolving IT-related problems.
  • Ensure security of IT systems, including data backup, antivirus protection, and access controls.
  • Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.

Qualification Required & Experience

  • Proven experience as an IT Technician or relevant position
  • Excellent diagnostic and problem-solving skills
  • In-depth understanding of diverse computer systems and networks
  • Good knowledge of Internet security and data privacy principles
  • Excellent communication ability
  • Outstanding organizational and time-management skills
  • Diploma or higher in I.T

Location: Dome – Accra


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