Reputable Company Customer Service Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
A reputable and full-service integrated marketing communications company with a solid backbone person for the following vacancy: Client Service Executive
Purpose of the job
- The purpose of this role is to plan, organize, contribute to and develop integrated marketing & social media campaigns to promote the company’s products and services
- The job holder will generate 360 business for the company through marketing of the products and services of the group.
- The job is based on setting up a strategy to find new prospects and sales leads and converting them into paid users of customers
Key Responsibilities and duties
- Manage the entire sales cycle from finding a client to securing a deal
- Unearth new sales opportunities through networking and turn them into long-term partnerships
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- Prepare and deliver appropriate presentations on products and services of the company in pursuit of new business
- Maintain knowledge on the company’s products and services to prospective clients
- Collaborate with team on experiential and awareness creation projects, social media campaigns and content creation
- Negotiate, close all sales deals and handle complaints or objections from clients
- Provide professional after-sales support to maximize customer loyalist and remain in regular contact with your client to understand and meet their needs
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
- Negotiate agreements and keep record of sales and data
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through code calling, networking and social media (often as part of a wider sales and marketing programme)
Qualification Required & Experience
- Degree in marketing, and business administration with approximately 3 to 5 years experience agency experience preferred.
- Proven experience as a marketing executive or similar role
- Should possess a minimum of 3 years post-qualification experience
- Good understanding of market research techniques, data analysis and statistics methods
- Thorough knowledge of strategic planning principles and marketing best practices
- Proficient in MS Office and marketing software, familiarity with social media and web analytics
Location: Accra
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
A reputable and full-service integrated marketing communications company with a solid backbone person for the following vacancy: Client Service Executive
Purpose of the job
- The purpose of this role is to plan, organize, contribute to and develop integrated marketing & social media campaigns to promote the company’s products and services
- The job holder will generate 360 business for the company through marketing of the products and services of the group.
- The job is based on setting up a strategy to find new prospects and sales leads and converting them into paid users of customers
Key Responsibilities and duties
- Manage the entire sales cycle from finding a client to securing a deal
- Unearth new sales opportunities through networking and turn them into long-term partnerships
ADVERTISEMENT - CONTINUE READING BELOW
- Prepare and deliver appropriate presentations on products and services of the company in pursuit of new business
- Maintain knowledge on the company’s products and services to prospective clients
- Collaborate with team on experiential and awareness creation projects, social media campaigns and content creation
- Negotiate, close all sales deals and handle complaints or objections from clients
- Provide professional after-sales support to maximize customer loyalist and remain in regular contact with your client to understand and meet their needs
- Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
- Negotiate agreements and keep record of sales and data
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through code calling, networking and social media (often as part of a wider sales and marketing programme)
Qualification Required & Experience
- Degree in marketing, and business administration with approximately 3 to 5 years experience agency experience preferred.
- Proven experience as a marketing executive or similar role
- Should possess a minimum of 3 years post-qualification experience
- Good understanding of market research techniques, data analysis and statistics methods
- Thorough knowledge of strategic planning principles and marketing best practices
- Proficient in MS Office and marketing software, familiarity with social media and web analytics
Location: Accra
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