Risk Management Analyst: Support - MTN Ghana

Job Summary:

• To conduct detailed risk assessments and/or risk deep dives, analyses, and monitoring of remediation across all support business units and areas.
• In addition, the role will also be accountable for reporting to the business on risk management processes, in line with Enterprise Risk strategy and best practices, offering specialised advice and recommendations, where necessary.

Job Role

Risk Management

• Implement and monitor the established Enterprise Risk Management programme and methodology for their area, within established Enterprise Risk Management standards, frameworks and solutions, in accordance with both internal and industry benchmarks.
• To assist in identifying risks faced by the OpCo (current and anticipated), prioritising risks depending on its material impact and working with Senior Management and other leaders within the business to mitigate these as effectively as possible.
• As a business risk partner in facilitating and ensuring that assigned business unit(s) take ownership in the identification and management of their divisional risks to guarantee safeguarding MTN Ghana’s customers, reputation, assets and the interests of stakeholders as well as implement the Continuous Control Monitoring (CCM) activities for proactive, regular and automated monitoring of key controls to ensure that they are effectively operating as designed and that plans are in place to fix any control breakdown.
• Volatile and unstable currency and market movements in the OpCo
• Liaise with divisional Governance champions to ensure a coordinated approach to risk identification and management within the assigned divisions.
• Assist in ensuring inputs/ for the facilitating Governance Committee Meetings.
• Ensure inputs are updated to the Risk Dashboard at all times.
• Support the facilitation of annual/biannual Business Impact Analysis within the divisions assigned.
• Assist in performing gap analysis on current risk /issues of critical areas of the business as per integrated plan.
• Support with the maintenance of Risk Dashboards for executive management.

• Assist in performing the organization’s ERM, BCM, CRM and IRM Maturity Assessments, as per Group’s model.
• Assist in the update and review of IT and Network Group disaster recovery plans to ensure procedures for core critical systems are always up-to-date.
• Assist in the update of and review of Business Continuity plans, while maintaining central oversight.
• Assist in ensuring Business Continuity strategy formulation is done by the business units/divisions assigned in a well-coordinated manner.
• Support the facilitation of simulations/exercises at business unit level and integrated tests at company-wide level;
• Assist annual/bi-annual signing of Management Attestations within the divisions assigned.
• Assist in companywide Risk Workshops with the Risk Champions and Excom
• Contribute to the Companywide Principal Residual Risk Rating Conclusions with the Risk Champions, Excom and BRM counterparts.
• Contribute to Risk Based Audit Plan and report on risks to the stakeholders and the sub-committees of the board.
• Contribute to the yearly Risk Management plan aligned to BRM themes.

Continuous Control Management

• Support on the identification of areas to include in the CCM
• Support on identifying and assessing the risks and classifying mitigation controls for each risk
• Ensure management review and input on resolution of CCM areas
• Assist in communicating exception reports to management
• Ensure continuous reassessments of the agreed controls

Context :

• Dynamic and highly competitive telecommunication & ICT industry
• Multi-regulated environment
• Environmental, social and governance prioritized
• Localization a key objective for business and government
• Multinational environment – Risk & Compliance Group best practices
• Performance-driven environment
• Diverse cultural environment
• Partnerships

Qualification Required & Experience

Education

• A bachelor’s degree in business or accounting or computer sciences or a related field.
• A relevant professional qualification in risk management would be a plus.

Experience

• 3 years experience in a related field, preferably in IT/Telecoms/Financial Services. Strong project planning and management experience.

Training:

• Risk Management/ Business Continuity/Information Security Management/Analytics (CCM).
• Governance, Risk and Compliance (GRC)

Knowledge:

• Enterprise Risk Management Methodology or ISO Risk Management Standard 31000 Process Management and Maturity models
• BCM methodologies (ISO 22301 Standard) and reviews include incident & crisis management, emergency preparedness, recovery modes/methods, IS Disaster recovery strategies etc.
• Information Security Risk Management
• Corporate Governance frameworks e.g. King IV.
• Insurance risk knowledge.
• Data Analytics
• Working knowledge of Industry standards of Enterprise Risk Management (ERM), BCM. E.g. BS 25999/ISO 22301.
• Basic IS infrastructure knowledge advantageous
• Use of Excel, PowerPoint, Word
• Good Report Writing
• Strong understanding of the business processes applicable to a mobile telecommunications operator.
• Knowledge of mobile telephony infrastructure and business processes.
• Strong project planning and management skills
• Risk trending.

Skills / physical competencies:

• Ability to manage conflict, accountability, self, and team performance.
• Innovative, takes initiative, result-oriented and develops self consistently.
• Strong leadership skills, customer-centric, and very collaborative.
• Trustworthy, integrity and ethical in dealings.
• Ability to focus on priorities and plans manage and monitor work effectively.
• Good written and verbal communication, presentation Skills,
• Consultancy and facilitating skills.
• Global thinker and problem-solving abilities.
• Ability to handle issues with tact and diplomacy.
• Ability to manage own time and workload and juggle conflicting priorities.
• Professional approach with a can-do attitude.

Must live the MTN Values of

• Lead with Care, Collaborate with Agility, Serve with Respect, Can Do with Integrity, Act with Inclusion

General working conditions

• Anywhere/Anytime work/ Ability to manage self/Personal accountability.

Location: Accra