Royal Senchi Hospitalilty/Food Service Jobs in Ghana
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Responsibilities
- Oversee the daily operations of the front office and housekeeping departments
- Ensure high levels of guest satisfaction and address any issues or complaints promptly
- Develop and implement policies and procedures to enhance the guest experience
- Conduct regular training and development sessions for staff
- Monitor and manage departmental budgets and expenses
- Ensure cleanliness and maintenance standards in all guest rooms and public areas
- Handle guest inquiries and resolve any issues in a timely and professional manner
- Maintain accurate records of guest feedback and implement improvements based on feedback
- Monitor and manage inventory levels for housekeeping supplies and equipment
- Prepare and present regular reports on departmental performance to senior management
- Implement and monitor quality control measures to ensure consistent service delivery
- Assist with the recruitment and selection of new staff members
- Conduct performance evaluations and provide feedback to staff
- Stay updated on industry trends and best practices to continuously improve operations
- Participate in regular management meetings and contribute to strategic planning
Required Skills or Experience
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to handle multi-tasks and work under pressure
- Strong organisational and time management skills
- Attention to detail and a commitment to maintaining high standards.
- Proficiency in Opera PMS and Microsoft Office Suite
- Knowledge of health and safety regulations
- Ability to work flexible hours, including weekends and holidays
- Strong problem-solving skills and the ability to make decisions quickly
- Experience in budget management and financial reporting
- Ability to work effectively in a team environment
- Knowledge of housekeeping and front office operations
- Strong analytical skills and the ability to interpret data
- Ability to handle guest complaints and professionally resolve issues.
- Experience in inventory management and procurement
- Ability to develop and implement policies and procedures
- Yield Management Skills
- OTA relationship management
Location: Senchi - Akosombo
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Responsibilities
- Oversee the daily operations of the front office and housekeeping departments
- Ensure high levels of guest satisfaction and address any issues or complaints promptly
- Develop and implement policies and procedures to enhance the guest experience
- Conduct regular training and development sessions for staff
- Monitor and manage departmental budgets and expenses
- Ensure cleanliness and maintenance standards in all guest rooms and public areas
- Handle guest inquiries and resolve any issues in a timely and professional manner
- Maintain accurate records of guest feedback and implement improvements based on feedback
- Monitor and manage inventory levels for housekeeping supplies and equipment
- Prepare and present regular reports on departmental performance to senior management
- Implement and monitor quality control measures to ensure consistent service delivery
- Assist with the recruitment and selection of new staff members
- Conduct performance evaluations and provide feedback to staff
- Stay updated on industry trends and best practices to continuously improve operations
- Participate in regular management meetings and contribute to strategic planning
Required Skills or Experience
- Strong leadership and management skills
- Excellent communication and interpersonal skills
- Ability to handle multi-tasks and work under pressure
- Strong organisational and time management skills
- Attention to detail and a commitment to maintaining high standards.
- Proficiency in Opera PMS and Microsoft Office Suite
- Knowledge of health and safety regulations
- Ability to work flexible hours, including weekends and holidays
- Strong problem-solving skills and the ability to make decisions quickly
- Experience in budget management and financial reporting
- Ability to work effectively in a team environment
- Knowledge of housekeeping and front office operations
- Strong analytical skills and the ability to interpret data
- Ability to handle guest complaints and professionally resolve issues.
- Experience in inventory management and procurement
- Ability to develop and implement policies and procedures
- Yield Management Skills
- OTA relationship management
Location: Senchi - Akosombo
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