Debt Recovery Manager - Rosik Consults Limited



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Job Description: Responsibilities, Qualifications, and Necessary Skills





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Job Description

Responsibilities

  • Keep track of assigned accounts to identify outstanding debts.
  • Plan a course of action to recover outstanding payments.
  • Locate and contact debtors to inquire about their payment status.
  • Negotiate payoff deadlines or payment plans.
  • Handle questions or complaints.
  • Investigate and resolve discrepancies.
  • Create trust relationships with debtors when possible to avoid future issues.
  • Update account status and database regularly.
  • Alert superiors of debtors unwilling or unable to pay when necessary.
  • Comply with requirements when legal action is unavoidable

Required Skills or Experience

  • Proven experience as a debt recovery manager.
  • Experience in working with targets and tight deadlines.
  • Knowledge of relevant legal requirements.
  • Working knowledge of MS Office and databases.
  • Excellent communication and people skills.
  • Apt in negotiating and persuading.
  • Ability to be polite and compassionate without lacking confidence.
  • A degree or HND holder is preferable

Salary: GHS 2000 - 3000


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