Job Description: Responsibilities & Requirements
Job Description
Responsibilities
- Keep track of assigned accounts to identify outstanding debts.
- Plan a course of action to recover outstanding payments.
- Locate and contact debtors to inquire about their payment status.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies.
- Create trust relationships with debtors when possible to avoid future issues.
- Update account status and database regularly.
- Alert superiors of debtors unwilling or unable to pay when necessary.
- Comply with requirements when legal action is unavoidable
Required Skills or Experience
- Proven experience as a debt recovery manager.
- Experience in working with targets and tight deadlines.
- Knowledge of relevant legal requirements.
- Working knowledge of MS Office and databases.
- Excellent communication and people skills.
- Apt in negotiating and persuading.
- Ability to be polite and compassionate without lacking confidence.
- A degree or HND holder is preferable
Salary: GHS 2000 - 3000
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Job Description
Responsibilities
- Keep track of assigned accounts to identify outstanding debts.
- Plan a course of action to recover outstanding payments.
- Locate and contact debtors to inquire about their payment status.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Investigate and resolve discrepancies.
- Create trust relationships with debtors when possible to avoid future issues.
- Update account status and database regularly.
- Alert superiors of debtors unwilling or unable to pay when necessary.
- Comply with requirements when legal action is unavoidable
Required Skills or Experience
- Proven experience as a debt recovery manager.
- Experience in working with targets and tight deadlines.
- Knowledge of relevant legal requirements.
- Working knowledge of MS Office and databases.
- Excellent communication and people skills.
- Apt in negotiating and persuading.
- Ability to be polite and compassionate without lacking confidence.
- A degree or HND holder is preferable
Salary: GHS 2000 - 3000
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CONTINUE READING BELOW
« Go back to the jobs list