Car Hunter Limited Customer Service Jobs in Kumasi
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Car Hunter Limited is an excellent automobile manufacturing and sales company. We are committed to providing high-quality automobiles and excellent customer service. We have extensive business in Ghana and other regions and are looking for a passionate and responsible customer service representative to join our team to help us improve customer experience and satisfaction.
Job Position: Customer Service Representative
Job Description:
- As a customer service representative of an automobile company, your main responsibilities include:
- Communicate with customers through channels such as telephone, email and face-to-face communication to answer questions about automobile products, services and repairs.
- Handle customer complaints and suggestions, actively find solutions, and follow up on the progress of processing to ensure that customer problems are resolved in a timely manner.
- Record and update customer information and maintain the accuracy of the customer database.
- Provide relevant information on automobile sales, maintenance and repairs to help customers make informed decisions.
- Assist the sales team in processing orders, tracking delivery progress, and providing follow-up service support to customers.
- Collect customer feedback, analyze customer needs, make suggestions for improvement, and optimize service processes.
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Qualification Required & Experience
Job requirements:
- High school degree or above, education background in related fields is preferred.
- Excellent communication and interpersonal skills, able to communicate with customers clearly and politely.
- Experience in the automotive industry or customer service is preferred.
- Problem-solving skills and teamwork spirit, able to work efficiently under pressure.
- Good English written and oral communication skills, fluent in local language is preferred.
Benefits:
- Competitive salary and benefits.
- Comprehensive training and career development opportunities are provided.
- Friendly working environment and team atmosphere.
- Health insurance and other employee benefits.
Location: Kumasi
Salary and Benefits: GHS 3000+
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Car Hunter Limited is an excellent automobile manufacturing and sales company. We are committed to providing high-quality automobiles and excellent customer service. We have extensive business in Ghana and other regions and are looking for a passionate and responsible customer service representative to join our team to help us improve customer experience and satisfaction.
Job Position: Customer Service Representative
Job Description:
- As a customer service representative of an automobile company, your main responsibilities include:
- Communicate with customers through channels such as telephone, email and face-to-face communication to answer questions about automobile products, services and repairs.
- Handle customer complaints and suggestions, actively find solutions, and follow up on the progress of processing to ensure that customer problems are resolved in a timely manner.
- Record and update customer information and maintain the accuracy of the customer database.
- Provide relevant information on automobile sales, maintenance and repairs to help customers make informed decisions.
- Assist the sales team in processing orders, tracking delivery progress, and providing follow-up service support to customers.
- Collect customer feedback, analyze customer needs, make suggestions for improvement, and optimize service processes.
ADVERTISEMENT - CONTINUE READING BELOW
Qualification Required & Experience
Job requirements:
- High school degree or above, education background in related fields is preferred.
- Excellent communication and interpersonal skills, able to communicate with customers clearly and politely.
- Experience in the automotive industry or customer service is preferred.
- Problem-solving skills and teamwork spirit, able to work efficiently under pressure.
- Good English written and oral communication skills, fluent in local language is preferred.
Benefits:
- Competitive salary and benefits.
- Comprehensive training and career development opportunities are provided.
- Friendly working environment and team atmosphere.
- Health insurance and other employee benefits.
Location: Kumasi
Salary and Benefits: GHS 3000+
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