Surveillance Officer - Rock City Hotel

At Rock City Hotel, we pride ourselves on being a beacon of 5-star luxury. Our commitment to excellence is reflected in every facet of our operations. From the elegance of our accommodations to the seamless service provided by our dedicated team, Rock City Hotel is more than a destination; it's a lifestyle.

Job Description

• Reports to: Surveillance Supervisor 
• Department: IT

Job Summary

The Surveillance Officer monitors surveillance cameras and assists in maintaining the hotel’s security through vigilant observation and reporting.

Key Responsibilities

• Monitor live surveillance feeds to detect suspicious activities or security breaches.
• Record and report incidents or security violations as per hotel procedures.
• Assist in reviewing recorded footage and preparing reports for management or law enforcement.
• Maintain surveillance equipment and ensure proper functioning.
• Follow established protocols and procedures for surveillance operations.
• Report any technical issues or equipment malfunctions to the Surveillance Supervisor.
• Ensure the surveillance control room is always clean and tidy.
• Collaborate with other security personnel and departments as needed.

Required Skills or Experience

Qualifications and Skills

• Bachelor's degree or diploma in Computer Science. Additional training in security or surveillance is a plus.
• Previous experience in surveillance or security monitoring is preferred.
• Familiarity with surveillance equipment and systems.
• Attention to detail and strong observational skills.
• Good communication and reporting skills.
• Ability to work independently and as part of a team.
• Must be flexible in working hours, including weekends, evenings and holidays