Head of Logistics - Jumia

Jumia believes that technology has the potential to transform everyday life in Africa for the better. Jumia was built to help consumers access millions of goods and services conveniently and at the best prices while opening up a new way for sellers to reach consumers and grow their businesses.

Listed on the New York Stock Exchange (NYSE) in 2019, Jumia is the leading e-commerce company in Africa, operating in 11 countries. The Jumia platform consists of a marketplace, which connects sellers with consumers, a logistics service, which enables the shipment and delivery of packages from sellers to consumers, and a payment service, JumiaPay, which offers a safe and easy solution to facilitate online payment transactions.

The company offers goods across a broad range of categories, such as phones and electronics, home appliances, fast-moving consumer goods, fashion and beauty.

What you will be doing:

• Building a healthy logistics footprint of PUS and DD agencies;
• Create a marketplace of 3PLs for both services PUS and DD;
• Standardize the layout of sorting centres and logistics facilities;

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• Ensuring cost-efficiency of the Last Mile and Middle Mile;
• Contribute to tech improvements to increase efficiency in operations;
• Rebuilt truck capacity & optimisation of routes logic.
• Team Management: Supervising a team of staff members responsible for handling defective items in the supply chain. This may include recruitment, training, scheduling, and team performance evaluation.
• Defective Inventory Management: Ensuring effective management of identified defective items in the supply chain, including their storage, tracking, and appropriate disposal according to company policies and regulations.
• Trend Analysis: Monitoring and analyzing trends related to defective items to identify underlying causes of quality issues and propose continuous improvement solutions to reduce future incidents.
• Internal Communication: Effectively communicating with various teams in the supply chain, as well as other relevant departments, to coordinate activities related to defective items and ensure transparent information flow.
• Process Improvement: Identifying and implementing process improvement opportunities to optimize defective item management, striving to reduce delays, costs, and inefficiencies.

What we are looking for:

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• At least 5 years of experience in performance management, data analysis, or a related field, preferably in a warehouse or supply chain environment.
• Strong analytical and problem-solving skills, with the ability to collect, analyze, and interpret data from multiple sources to identify trends, patterns, and opportunities for improvement.
• Proficiency in using data analysis tools and software, such as Microsoft Excel, SQL, Tableau, or Power BI, to manipulate and visualize data for reporting and analysis.
• Excellent communication and interpersonal skills, with the ability to effectively communicate complex information to diverse audiences and collaborate with cross-functional teams.
• Leadership and project management skills, with the ability to lead initiatives, coordinate efforts, and drive results in a team environment.
• Detail-oriented with a strong focus on accuracy and attention to detail.
• Ability to work independently with minimal supervision and as part of a team.
• Flexibility to work variable shifts, including evenings, weekends, and holidays, as needed to support operational needs.

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We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders