Wakanow Travel and Tour Jobs in Accra
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Objective
- The Ticketing Officer is responsible for planning and making reservations for Wakanow customers. Responsibilities
- Assisting and advising customers who may be choosing from various travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Check the availability of accommodation based on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Sorting out any issues that may arise with bookings or reservations.
- Providing support to customers who have already made travel purchases by confirming, changing, or cancelling the reservations
- Notifying passengers about involuntary flight rescheduling or cancellations
- Selling add-on travel products, such as hotels, travel insurance, etc.
- Informing clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
Requirements
- Minimum 3 years of experience in the Ticketing role.
- Applicants should know how to issue and reissue tickets, know how to do refunds, and have a diploma/consultant in IATA/ UFTAA, which is also a plus.
- Demonstrated experience in the use of Amadeus and other GDS platform
- A deep knowledge of the aviation industry and ticketing rules
- Must have basic knowledge of Microsoft, that is, Word, Excel, and PowerPoint.
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1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Objective
- The Ticketing Officer is responsible for planning and making reservations for Wakanow customers. Responsibilities
- Assisting and advising customers who may be choosing from various travel options.
- Making reservations for customers based on their various requirements and budgetary allowances.
- Check the availability of accommodation based on the customers’ desired travel dates.
- Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
- Sorting out any issues that may arise with bookings or reservations.
- Providing support to customers who have already made travel purchases by confirming, changing, or cancelling the reservations
- Notifying passengers about involuntary flight rescheduling or cancellations
- Selling add-on travel products, such as hotels, travel insurance, etc.
- Informing clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.
Requirements
- Minimum 3 years of experience in the Ticketing role.
- Applicants should know how to issue and reissue tickets, know how to do refunds, and have a diploma/consultant in IATA/ UFTAA, which is also a plus.
- Demonstrated experience in the use of Amadeus and other GDS platform
- A deep knowledge of the aviation industry and ticketing rules
- Must have basic knowledge of Microsoft, that is, Word, Excel, and PowerPoint.
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