Technical Business Analyst - Tap & Hop



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We seek a highly motivated and experienced Technical Business Analyst to join our dynamic digital team. As a key liaison between business stakeholders and our technical development team, you will ensure the successful delivery of digital engineering solutions. The ideal candidate should have a strong technical background, excellent communication skills, and a deep understanding of business processes and digital technologies.

Responsibilities

  • Conduct detailed analysis of business processes and requirements to inform the development of digital engineering solutions.
  • Collaborate with business stakeholders to prioritise and document requirements, ensuring alignment with project goals.
  • Manage clients and external parties such as vendors, partners, and any integration or third-party services.
  • Translate business requirements into technical specifications, providing clear and comprehensive documentation for development teams.
  • Work closely with business leaders, project managers, engineers, and testers to ensure the successful implementation of digital solutions.
  • Facilitate communication between business stakeholders and technical teams, ensuring a shared understanding of project goals and progress.
  • Actively participate in agile processes, including sprint planning, backlog processing, and retrospectives.
  • Contribute to continuous improvement initiatives within the business.
  • Collaborate with testing resources and deliverables with internal and external teams.
  • Provide training and support to end-users while implementing new digital solutions.


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Skills:

  • Business Analysis: Proven experience gathering, analysing, and documenting business requirements, translating them into technical specifications for development teams, the business, and customers.
  • Data Analysis: Strong analytical skills, including the ability to interpret complex data sets and provide actionable insights to drive decision-making.
  • Communication: Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders and vice versa.
  • Technical Proficiency: Knowledge of digital engineering technologies and frameworks, with the ability to understand and communicate technical concepts effectively.
  • Project Management: I have demonstrated experience managing projects throughout their lifecycle, from requirements gathering to implementation, ensuring timely and quality delivery.
  • Development Life Cycle: Knowledge of the development life cycle and the key tasks and activities delivered in each phase.
  • Collaboration: Ability to collaborate with cross-functional teams, including project managers, designers, UX/UI, solution architects, developers, engineers, testers, and business stakeholders, fostering a collaborative and solution-oriented environment.
  • Digital Media: Experience working on projects delivering digital services, including web applications, SaaS services, mobile applications, and data projects.
  • Agile Methodology: Familiarity with agile development methodologies and experience working in an agile environment.
  • User Experience (UX) Understanding: Knowledge of user experience principles to contribute to creating user-friendly digital solutions.
  • Quality Assurance: Understanding software testing principles to collaborate with QA teams to ensure the quality of deliverables.
  • Industry Awareness: Stay updated on the latest trends and advancements in digital technologies.

Success Requirements

  • Project Delivery: Successful delivery of digital engineering projects on time, within scope, and meeting or exceeding quality standards.
  • Stakeholder Satisfaction: Positive feedback from business stakeholders on the effectiveness and relevance of delivered solutions.
  • Problem Solving: Proactively identifying and resolving issues or challenges that may arise during the project lifecycle.

Qualifications

  • Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.


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