Technical Business Analyst - Tap & Hop

We seek a highly motivated and experienced Technical Business Analyst to join our dynamic digital team. As a key liaison between business stakeholders and our technical development team, you will ensure the successful delivery of digital engineering solutions. The ideal candidate should have a strong technical background, excellent communication skills, and a deep understanding of business processes and digital technologies.

Responsibilities

• Conduct detailed analysis of business processes and requirements to inform the development of digital engineering solutions.
• Collaborate with business stakeholders to prioritise and document requirements, ensuring alignment with project goals.
• Manage clients and external parties such as vendors, partners, and any integration or third-party services.
• Translate business requirements into technical specifications, providing clear and comprehensive documentation for development teams.
• Work closely with business leaders, project managers, engineers, and testers to ensure the successful implementation of digital solutions.
• Facilitate communication between business stakeholders and technical teams, ensuring a shared understanding of project goals and progress.
• Actively participate in agile processes, including sprint planning, backlog processing, and retrospectives.
• Contribute to continuous improvement initiatives within the business.
• Collaborate with testing resources and deliverables with internal and external teams.
• Provide training and support to end-users while implementing new digital solutions.

Skills:

• Business Analysis: Proven experience gathering, analysing, and documenting business requirements, translating them into technical specifications for development teams, the business, and customers.
• Data Analysis: Strong analytical skills, including the ability to interpret complex data sets and provide actionable insights to drive decision-making.
• Communication: Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders and vice versa.
• Technical Proficiency: Knowledge of digital engineering technologies and frameworks, with the ability to understand and communicate technical concepts effectively.
• Project Management: I have demonstrated experience managing projects throughout their lifecycle, from requirements gathering to implementation, ensuring timely and quality delivery.
• Development Life Cycle: Knowledge of the development life cycle and the key tasks and activities delivered in each phase.
• Collaboration: Ability to collaborate with cross-functional teams, including project managers, designers, UX/UI, solution architects, developers, engineers, testers, and business stakeholders, fostering a collaborative and solution-oriented environment.
• Digital Media: Experience working on projects delivering digital services, including web applications, SaaS services, mobile applications, and data projects.
• Agile Methodology: Familiarity with agile development methodologies and experience working in an agile environment.
• User Experience (UX) Understanding: Knowledge of user experience principles to contribute to creating user-friendly digital solutions.
• Quality Assurance: Understanding software testing principles to collaborate with QA teams to ensure the quality of deliverables.
• Industry Awareness: Stay updated on the latest trends and advancements in digital technologies.

Success Requirements

• Project Delivery: Successful delivery of digital engineering projects on time, within scope, and meeting or exceeding quality standards.
• Stakeholder Satisfaction: Positive feedback from business stakeholders on the effectiveness and relevance of delivered solutions.
• Problem Solving: Proactively identifying and resolving issues or challenges that may arise during the project lifecycle.

Qualifications

• Bachelor’s degree in Business, Information Technology, Computer Science, or a related field.