Assistant HR / Admin Manager - Rock City Hotel

At Rock City Hotel, we pride ourselves on being a beacon of 5-star luxury. Our commitment to excellence is reflected in every facet of our operations. From the elegance of our accommodations to the seamless service our dedicated team provides, Rock City Hotel is more than a destination; it's a lifestyle.

Job Description

Job Title: Assistant HR & Admin. Manager

Job Purpose:

This job holder primarily provides support across the full range of human resources functions. Work is performed under the supervision of the HR Manager. The nature of the work performed requires that the job holder establishes and maintains effective working relationships with all employees,  other employers especially within the industry,  job applicants and the public.

Reports To: HR & Admin. Manager

Direct Reports: HR Officer, Driver

Job Duties & Responsibilities:

Please note that this is not an exhaustive list of everything that needs to be done. Rock City Hotel employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

• Manages the design and implementation of employee recruitment and selection programs,  including outreach recruitment, development of recruitment materials, screening of applicants for qualifications, design and administration of job-related selection procedures and conducting background and reference checks.
• Work closely with the department heads to gauge the open positions and provide regular updates to the heads on the progress of open positions
• Gather and analyze data with useful HR metrics, like time to hire, cost of hiring, employee turnover rates, etc
• Communicate and Coordinate the process involved in annual performance appraisal, assist in consolidation and finalization
• Assists in recommending and implementing RCH personnel policies, procedures and practices; reviews policies and processes, recommends appropriate actions; and designs procedures and forms for implementation
• Assist the HR Manager in administering the performance management system by ensuring employees are appraised as scheduled and against agreed KPIs.
• Assist in liaising with HODs to determine training needs for staff and designed and managed comprehensive training plan for staff as the company’s training calendar.
• Assists in the administration of the company’s social, benefit and recognition programs, such as Star of the Month, Best Employee of the Year and other staff incentives
• Maintains Human Resource Information System i.e. employee files, records and compiles reports from the database.
• Researches, recommends, develops and introduces productivity improvement initiatives to maintain and enhance service delivery.
• Prepares, updates and interprets a variety of regularly scheduled and ad hoc reports.  Reports may include lists of open and filled positions, time elapsed between steps in the hiring process, employee turnover reports, statistics concerning the demography of applicant pools, etc
• Attends meetings, conferences, workshops and training sessions and reviews publications and audio-visual materials to become and remain current on the principles, practices and new developments in assigned work areas
• Substitutes during the absence of HR & Admin. Manager

Required Skills or Experience

Skills

• Excellent verbal and written communication skills.
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to adapt to the needs of the organization and employees.
• Ability to prioritize tasks and to delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Qualifications, Requirements and Experience

• Bachelor’s degree in Human Resources, Social Sciences, Business Administration, or related field required.
• At least five years of human resource management experience is required.
• Professional qualification will be an added advantage.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.