Relationship Officer - Walsbridge Limited



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Walsbridge Limited Sales / Marketing Jobs in Accra


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WALSBRIDGE is a market research firm founded to design and deliver solutions to help organisations and business leaders obtain deeper consumer insights, resolve service gaps, and increase growth.

Job Description

Relationship Officer (RO) is responsible for building and maintaining strong business relationships with clients Managing and growing a portfolio of clients through effective relationship-building, and identifying and pursuing new business opportunities with potential clients. 

In this role, a Relationship Officer is responsible for:

  • Building and maintaining strong relationships with clients.
  • Conducting needs assessments to understand clients’ needs.
  • Meeting and exceeding sales targets for products and services.
  • Maintaining accurate and up-to-date client records and interactions.
  • Collaborating with cross-functional teams to enhance the overall client experience.
  • Keeping abreast with industry trends and changes.
  • Negotiate and close deals with new clients.
  • Prepare and deliver oral professional presentations to clients.
  • Assist the Project Director to develop and implement strategies to improve brand awareness 


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Required Skills or Experience

  • Bachelor’s degree preferably in Marketing, Communications Studies, Business Administration, HR, Political science, and related field.
  • Experience in Customer Service or Relationship management is an advantage.
  • Knowledge about the Ghanaian service sector would be an advantage.
  • Computer literacy in MS Word, Excel, and PowerPoint
  • Strong work ethic (Reliable and honest)
  • Excellent phone manners
  • Very interpersonal skills
  • Confident and assertive
  • Results-oriented and resourceful
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