Revenue Management Coordinator at Hapag-Lloyd AG



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Job Description: Responsibilities & Requirements


Hapag-Lloyd Ghana is recruiting a Revenue Management Coordinator who will be responsible for driving plans to achieve the revenue maximization strategy.

Your responsibility

  • Performance reviews: Conduct regular performance reviews with Regional Revenue Optimization and other relevant stakeholders such as Trade Management
  • Rate initiatives: Identify opportunities, promote, and monitor Rates Initiatives (RI, GRI, PSS etc.) linked to concrete retention analysis – also proactively in co-ordination with Area’s Sales Team, Region Rev. Optimization & TM.
  • Cargo mix: Apply business analytics in context of cargo mix improvement (also building consistent strategy coordinating with SST, Region & TM
  • APM Calls & other regular calls/meetings: Preparation, moderation, and follow-up of APM Calls (and other if/when applicable) on topics related to revenue optimization.
  • Local and ancillary charges optimization: through quarterly benchmarking exercises in coordination with the Country Managers and the Area Sales Team
  • D&D: Drive D&D and local income maximization within area of responsibility in close coordination with local sales teams and regional revenue management. This includes analyzing and adjusting special customer agreements for commercial viability and propose reviews to corresponding sales counterpart with focus to reduce exceptions & waivers.
  • Negative business: Reduction Program on Negative Business (PRIA report, active monitoring, action plan etc.)
  • Imbalance: Steer sales actions aiming to reduce imbalance management – Improving ICL
  • Special Products: Take active role in enhancing & supporting any action aimed to improve the Area’s revenue (premium/quality products, shipping guarantee etc.)
  • Unrated shipments: Co-ordination with Area Sales support for Unrated Shipments’ Reduction Area Target
  • NMR: Area PoE for NMR monitoring and control.
  • Revenue-related audits: Responsible for ICCL coordination within Area Sales, and act as an entry point for other revenue-related audits (e.g. MFR, NAC, tariff date, etc.)
  • Projects/work groups: Act as PoE and participate in projects & international working groups related to revenue management.


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Your profile

  • University Degree in Business Administration or related field.
  • 3-5 years’ experience in the Transportation industry.
  • Previous experience such as Senior Sales position experience in multinational companies, preferably in industries related to the accounts assigned or of transportation items, shipping or international trade.
  • Analytical and proficient with MS Office demonstrating advanced Excel skills.
  • English Advanced level (written and spoken).
  • Advanced negotiation, decision-making and presentation skills.
  • Self-confident and friendly when dealing with others.
  • Demonstrated strong listening, verbal and written communication skills.
  • Self-starter, self-motivated, resourceful, and responsive.
  • Demonstrated ability to be multi-task, set priorities, organize work, and implement action items.
  • Ability to work effectively in a team environment and good interpersonal skills.

We Offer

  • The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility.
  • Excellent career development opportunities, supported by a wide range of training and development courses.
  • Competitive remuneration
  • Good working environment
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