VCentre & Cloud System Admin - Vodafone Ghana



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Job Description: Responsibilities & Requirements


Role Purpose

Responsible for the Microsoft Infrastructure Platform including the physical, VCentre and Cloud systems by performing the following; 

  • Control of the Windows systems on a day-to-day basis
  • Manage and maintain the VMware infrastructure
  • Build and install computer infrastructure 
  • Configure the servers
  • Perform System Administration
  • Perform Backup & Recovery
  • Provide Technical Support
  • Conduct Testing and Deployment of new components 
  • Patch servers to fix vulnerabilities
  • Ensure all servers meet the agreed cyber security baseline (CSB) requirements 

Key Accountabilities and Decision Ownership

  • Installation, upgrade and maintenance of all Windows operating systems, services and 3rd party products
  • Install hardware and software upgrades according to established specifications.
  • Performs performance monitoring, and regular backup and ensures others comply with backup procedures.
  • Adds and deletes users, user directories, passwords and applications as needed.
  • Executes recovery procedures according to established guidelines.
  • Analyses and resolves problems on a local level in an accurate and timely manner; escalates problems to appropriate personnel.
  • Answers call from local administrators and/or users promptly.
  • Schedules and/or performs maintenance on components as needed.
  • Implement security policies and administer security rules.
  • Provide system accounting reports for CPU usage, disk, and IO.
  • Carry out Windows-based projects from installation, and implementation through to completion of project and making it a production system.
  • Implement monitoring tools.
  • Provide system documentation and operational procedure book
  • Knowledgeable of spam filtering and antivirus appliances or software and spyware controls. 
  • Administration and monitoring of Active Directory and serves as a Domain Administrator. 

  • Research problems, resolve issues, provide root cause analysis, document findings, and takes corrective action as required


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Core Competencies, Knowledge and Experience

  • Exceptional track record in the configuration, and management of Microsoft Infrastructure Platform including the physical, VCentre and Cloud systems 
  • Hardening and patching of Windows operating systems
  • Understanding and proven capability of working within an environment of rapid operational and cultural change
  • Must have a working knowledge of virtualization and cloud computing 
  • Strong problem-diagnosing and troubleshooting skills.
  • Support greater use of automation of all key activities

Must have Technical and Professional Qualifications

  • Bachelor's degree in computer science, management information systems, Diploma in information systems, 
  • MCITP, MCSE or related field preferred
  • 4 or more years of Microsoft administration 
  • 2+ years’ experience with Antivirus administration and Support
  • 2+ years’ experience with Virtual Servers, VMWARE, Windows Terminal Server Management and Security and Server Configuration
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