Fidelity Bank IT Jobs in Ghana
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Responsibilities
- Install, configure, and maintain network hardware and software components, including routers, switches, firewalls, and wireless access points.
- Monitor network performance and troubleshoot connectivity issues, identifying potential bottlenecks and implementing solutions to optimize network performance.
- Respond to user-reported network problems, providing timely resolution and effective communication throughout the troubleshooting process.
- Perform regular security monitoring to identify any potential vulnerabilities or threats, implementing appropriate measures to ensure network security and data protection.
- performing routine maintenance tasks such as patching Interface Operating Systems (IOS) and applications, backing up data, and updating security settings
- Collaborate with other IT team members to design, implement, and maintain network infrastructure, ensuring its alignment with the bank's goals and requirements.
- Assist in the planning and execution of network upgrades, migrations, and expansions, ensuring minimal disruption to daily operations.
- Maintain accurate documentation of network configurations, changes, and incidents, ensuring that all network-related information is up-to-date and easily accessible on SharePoint.
- Provide end-user support and training on network-related issues, ensuring a high level of customer satisfaction and user understanding of network tools and resources.
- Make recommendations on Software Defined Networking (SDN) strategies.
- Stay updated with industry trends and best practices in network support, continuously improving knowledge and skills to enhance the overall performance and effectiveness of the network infrastructure.
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Candidate Profile
- Minimum of first degree or its equivalent in disciplines such as engineering, computer sciences, with Microsoft Certification and ITIL Foundation certificate CCNA, or equivalent are preferred.
- Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, VLANs, and routing protocols.
- Proficiency in configuring and managing network devices, such as routers, switches, firewalls, Network Access Control (NAC) and wireless access points.
- Experience in troubleshooting network connectivity issues using diagnostic tools and methodologies.
- Familiarity with network monitoring tools and technologies to ensure optimal network performance and security.
- Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve network-related issues.
- Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users.
- Ability to work independently and as part of a team, prioritizing tasks and managing time effectively to meet deadlines.
- Knowledge of industry best practices for network security and data protection.
- Able to use IT Service Management tools for recording, managing and resolving of Incidents and Service Requests
- Good knowledge in network automation tools such as Python, Ansible, APIs and other Orchestration Tools
- Critical thinking: Critical thinking is the ability to analyze a situation and decide based on the information you have.
- Problem-Solving
1. Patiently scroll down and read the job description below.
2. Scroll down and find how to apply or mode of application for this job after the job description.
3. Carefully follow the instructions on how to apply.
4. Always apply for a job by attaching CV with a Cover Letter / Application Letter.
Job Responsibilities
- Install, configure, and maintain network hardware and software components, including routers, switches, firewalls, and wireless access points.
- Monitor network performance and troubleshoot connectivity issues, identifying potential bottlenecks and implementing solutions to optimize network performance.
- Respond to user-reported network problems, providing timely resolution and effective communication throughout the troubleshooting process.
- Perform regular security monitoring to identify any potential vulnerabilities or threats, implementing appropriate measures to ensure network security and data protection.
- performing routine maintenance tasks such as patching Interface Operating Systems (IOS) and applications, backing up data, and updating security settings
- Collaborate with other IT team members to design, implement, and maintain network infrastructure, ensuring its alignment with the bank's goals and requirements.
- Assist in the planning and execution of network upgrades, migrations, and expansions, ensuring minimal disruption to daily operations.
- Maintain accurate documentation of network configurations, changes, and incidents, ensuring that all network-related information is up-to-date and easily accessible on SharePoint.
- Provide end-user support and training on network-related issues, ensuring a high level of customer satisfaction and user understanding of network tools and resources.
- Make recommendations on Software Defined Networking (SDN) strategies.
- Stay updated with industry trends and best practices in network support, continuously improving knowledge and skills to enhance the overall performance and effectiveness of the network infrastructure.
ADVERTISEMENT - CONTINUE READING BELOW
Candidate Profile
- Minimum of first degree or its equivalent in disciplines such as engineering, computer sciences, with Microsoft Certification and ITIL Foundation certificate CCNA, or equivalent are preferred.
- Strong knowledge of network protocols, including TCP/IP, DNS, DHCP, VLANs, and routing protocols.
- Proficiency in configuring and managing network devices, such as routers, switches, firewalls, Network Access Control (NAC) and wireless access points.
- Experience in troubleshooting network connectivity issues using diagnostic tools and methodologies.
- Familiarity with network monitoring tools and technologies to ensure optimal network performance and security.
- Excellent problem-solving and analytical skills, with the ability to quickly identify and resolve network-related issues.
- Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical users.
- Ability to work independently and as part of a team, prioritizing tasks and managing time effectively to meet deadlines.
- Knowledge of industry best practices for network security and data protection.
- Able to use IT Service Management tools for recording, managing and resolving of Incidents and Service Requests
- Good knowledge in network automation tools such as Python, Ansible, APIs and other Orchestration Tools
- Critical thinking: Critical thinking is the ability to analyze a situation and decide based on the information you have.
- Problem-Solving
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