Job Description: Responsibilities & Requirements
Agave Rural Bank in the Volta Region is looking for a dynamic young professional Branch Manager.
- Reports to: Head, Segments & Channels
Job Summary
To manage and supervise all Branch activities within the Bank’s policy ensuring the branch delivers reliable, quality and timely services to clients at the least cost, whilst delivering Branch sales targets and maximizing customer service standards and Branch Profitability.
Duties and Responsibilities
- Supervise the operations of the Branch in conformity with the bank’s operational manual to maximize profit
- Deliver sales targets for the Branch
- Ensure all sections within the Branch run efficiently to meet service standards for both internal and external customers
- Control the hygienic and safety conditions of the Branch, and oversee the premises, building, and equipment as well and Branch security
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- Oversee the re-engineering of the branch processes to improve customer service and cost-effectiveness and control of performance targets.
- Ensure effective documentation is in place, in the form of user quotes and branch operating instructions, for existing systems and future systems.
- Ensure that the Branch always obtains a positive audit grade.
- Appraise the performance of staff in the Branch
- Keep abreast with local competitors’ activities and make recommendations on internal pricing, promotion, and product policies
Required Skills or Experience
- Minimum of first degree in Business Administration Accounting/ Finance or a related field with a minimum of three (3) years working experience in a similar role. A professional certification in banking/ ACCA/ ICA will be an added advantage
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Agave Rural Bank in the Volta Region is looking for a dynamic young professional Branch Manager.
- Reports to: Head, Segments & Channels
Job Summary
To manage and supervise all Branch activities within the Bank’s policy ensuring the branch delivers reliable, quality and timely services to clients at the least cost, whilst delivering Branch sales targets and maximizing customer service standards and Branch Profitability.
Duties and Responsibilities
- Supervise the operations of the Branch in conformity with the bank’s operational manual to maximize profit
- Deliver sales targets for the Branch
- Ensure all sections within the Branch run efficiently to meet service standards for both internal and external customers
- Control the hygienic and safety conditions of the Branch, and oversee the premises, building, and equipment as well and Branch security
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CONTINUE READING BELOW
- Oversee the re-engineering of the branch processes to improve customer service and cost-effectiveness and control of performance targets.
- Ensure effective documentation is in place, in the form of user quotes and branch operating instructions, for existing systems and future systems.
- Ensure that the Branch always obtains a positive audit grade.
- Appraise the performance of staff in the Branch
- Keep abreast with local competitors’ activities and make recommendations on internal pricing, promotion, and product policies
Required Skills or Experience
- Minimum of first degree in Business Administration Accounting/ Finance or a related field with a minimum of three (3) years working experience in a similar role. A professional certification in banking/ ACCA/ ICA will be an added advantage