Food and Beverage Supervisor - Canwin Hotel



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Canwin Hotel Hospitalilty/Food Service Jobs in Ghana


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We are looking to hire a customer-oriented food and beverage supervisor to oversee and optimize all aspects of our F&B operations.As the supervisor, you will be responsible for ensuring the delivery of exceptional guest experiences, while effectively forecasting, planning, and managing F&B orders, staff, and finances.

Your primary objective will be to maximize sales and revenue by consistently meeting and exceeding customer expectations, fostering employee engagement, and maintaining a strong focus on quality and efficiency.

By implementing innovative strategies and maintaining high standards, you will play a pivotal role in driving the success of our F&B department and enhancing overall guest satisfaction.

Responsibilities:

  • Assist in the hiring and training of new employees as well as the continuous training of existing restaurant staff.
  • Oversee both front and back of house operations, including wait staff and kitchen crew.
  • Maintain high-quality food standards.
  • Oversee our kitchen staff’s compliance with all health code and sanitation requirements.
  • Provide exceptional customer service and lead staff to do the same.
  • Respond to customer complaints quickly and resolve them effectively.
  • Develop strategies for improving our customers’ dining experience.
  • Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
  • Maintain inventory of all needed supplies.
  • Identify methods our restaurant can use to cut waste, decrease costs, and improve profits.
  • Manage the work schedules of our restaurant’s staff.


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Qualification Required & Experience

Requirements:

  • Bachelor’s degree in hospitality management, Business Administration, or a related field is preferred.
  • Previous experience in the foodservice industry, preferably in a supervisory or management role.
  • Strong leadership and interpersonal skills, with the ability to motivate and support the team.
  • Excellent communication and customer service skills.
  • Proficiency in problem-solving and conflict resolution.
  • Understanding of restaurant operations, food safety, and health regulations.
  • Knowledge of inventory management and cost control measures.
  • Flexibility to work varying shifts, weekends, and holidays as required.
  • Ability to prepare cocktails, coffees and bar tending will be a plus.

Location: Teshie, Nungua, La, Sakumono,Lashibi, Spintex.


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