Restaurant Manager - Kempinski Hotel



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Kempinski Hotel Hospitalilty/Food Service Jobs in Accra


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To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The Restaurant / Outlet Manager provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximises profit. 

Key Responsibilities:

  • All rules & regulations are strictly adhered within the hotel including hotel’s policy on fire and safety as well as hygiene regulations including HACCP.
  • The sales are driven to the outlet’s full potential and that budget is adhered to.
  • A High quality of product and service is maintained in the outlet.
  • The outlet is developed in an entrepreneurial manner, looking for opportunities to generate more business at all times.
  • Innovation and new ideas are fostered, collected and communicated to the Head of Department.
  • The growth of internal talent within the outlet is successfully implemented.
  • Support and implement new Talent Development initiatives.
  • Identify internal and external talents* that match Kempinski’s DNA values.
  • Support career development by training and assigning multi-tasking.
  • Grow talent in order to present candidates in quarterly Talent Transfer Calls. 
  • Give constant feedback to all employees of the outlet. 
  • Conduct yearly performance appraisals and TTTT’s for all employee of the outlet (unless Head of Department is able to do it), providing feedback on their job performance.


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Desired Skills and Qualifications

  • BA/BSc in Hospitality Management or related field
  • Minimum of 2 years of experience working in a related role preferably in a 4/5 star hotel 
  • Excellent customer services skills
  • Ability to operate computer and office equipment.
  • Proficiency in Excel and Word.
  • English – excellent oral and written skills

 

Personal Competencies:   (All Must Have)

  • Passionate for Food & Beverage
  • People Oriented
  • Passionate for European luxury
  • Entrepreneurial
  • Straightforward
  • Business Acumen
  • Sense of responsibility
  • Leader
  • Team player
  • Analytical thinker
  • Flexible and reliable
  • Tolerant and open minded
  • Works well under pressure


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