Assistant Director of Sales - Kempinski Hotel



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Kempinski Hotel Sales / Marketing Jobs in Accra


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This guide ensures applicants present themselves professionally and maximize their chances of success. Continue to the job description below and Good luck!

Read Also:


Ensure the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales.

Key Responsibilities:

  • Assist the Director of Sales in the Management of the Sales Team especially in the absence of the Director of Sales and occasionally the Director of Sales & Marketing.
  • Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Director of Sales but also the Director of Sales & Marketing.
  • Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
  • Responsible for prospecting new accounts.
  • Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
  • Conduct site inspections.
  • Adhere to the Corporate SOP’s.
  • Follow up of tentative bookings in the assigned markets.
  • Detailed knowledge of competitor set.
  • Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
  • Responsible for timely contracting from the client base responsible for.
  • SMART contracting to ensure optimum yielding during annual rate negotiations.
  • Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
  • Assist the Director of Sales / Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
  • Assist the Director of Sales / Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
  • Execute sales actions within set cost budget structure.
  • Cross Sell other Kempinski Hotels.
  • Aim to achieve the Company Sales Vision.
  • Document all sales actions in SFA (S&C).
  • Update OPERA contact database at all times.
  • Understand, and follow the Company Sales Vision.
  • Participation in Duty Manager rota.
  • Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
  • Ensure that all potential and real hazards are reported and rectified immediately.


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Desired Skills And Qualifications

  • Relevant university degree in Marketing or related field (Must have)
  • A Master’s degree and/or a relevant professional accreditation would be a plus
  • At least Two (2) years experience in a Senior Sales position, preferably in a 4/5 star hotel.
  • Local language: Proficiency in the local language spoken by the majority of staff and management is a must.
  • English: Proficiency in oral and written English is a must.
  • Other languages would be a plus.
  • Good working Knowledge/experience in Human Resource Information System – from setup/implementation stage (Must have)
  • Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
  • Micros Fidelio Opera and Sales & Catering

Personal Competencies: (All Must Have)

  • Strong planning and organizational skills
  • Ability to engage, influence, and build relationships with a variety of internal and external stakeholders
  • Role model for integrity ensuring fair and transparent processes at all times and inspiring trust.
  • Where there is a multicultural team: working effectively in a diverse cultural environment.
  • Ability to deal with ambiguity and diplomacy
  • Problem-solving and analytical decision making ability and results focused.
  • Passion for hotel operations and identification with the brand’s core values as a luxury services provider.
  • Ability to multitask and work under pressure
  • Attention to detail, ability to work independently with little or no supervision
  • Pleasant, approachable and people oriented.

Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.


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