Sales Support Officer - A&L Construction Co. Ltd



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A&L Construction Sales / Marketing Jobs in Accra


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The Sales Support officer will support the Sales Manager in overseeing the entire sales activities of the company.

Job Description

  • Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status.
  • Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
  • Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
  • Recording sales trends and liaising with account managers to develop sales strategies.
  • Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
  • Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
  • Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
  • Handling administrative duties for the company and its executives and management teams.
  • Scheduling customer meetings and conferences.
  • Reporting any unusual activity to your supervisors.


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Required Skills or Experience

  • Accredited diploma/Higher National Diploma(HND)/A bachelor's degree.
  • Strong analytical, organizational, and time management skills.
  • Excellent team working, motivational, interpersonal, communication, and customer service skills.
  • The ability to multitask and quickly switch your focus.
  • Computer literacy, IT skills, and typing skills.
  • An understanding of sales principles and customer service practices.


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