Telemarketing Contact Center Operators - Nova Vector Limited



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Nova Vector Limited Sales / Marketing Jobs in Accra


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We are looking for a Contact Center Operator that will be the liaison between our company and its current and potential customers. The successful candidate will manage large amounts of inbound and outbound calls in a timely manner and also follow communication scripts when handling different topics.

Keep records of all conversations in our call centre database in a comprehensible way. Meet personal/team qualitative and quantitative targets.

KEY ATTRIBUTES

  • Strong phone and verbal communication skills along with active listening.
  • Ability to multi-task, set priorities and manage time effectively.
  • Ability to meet deadlines and respond quickly to queries.
  • Ability to work long hours.
  • Ability to work under pressure


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Qualification Required & Experience

  • Must obtain either a DIPLOMA or DEGREE in Marketing.
  • Must have marketing experience.
  • Experience in call centre operations is a plus.

Location: Weija - Accra

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