Office Administrator - La Boul' Accra Limited



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La Boul' Accra Limited Administrative/Secretarial Jobs in Accra


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RESPONSIBILITIES:

  • Assist with all aspects of office organization, and administration and perform duties which include but not limited to;

CUSTOMER SERVICE

  • Answer phone calls, WhatsApp messages and other communication dialogue via other mediums.
  • Enter orders properly and correctly into a system.
  • Organize daily deliveries and communicate clearly with the delivery team.
  • Be organized, punctual and time conscious towards work.
  • Ability to provide quick solutions to customers' issues.

PAYMENT VERIFICATION

  • Checking on daily sales payments via Momo.
  • Closing of daily cash sales with the accountant.
  • Ensuring delivery riders bring back the correct amount given by customers.


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SALES

  • Push sales of all available daily items to our customers when they visit the shop or through their messages on WhatsApp
  • Be comfortable with the menu and the products to propose to customers.


COMMUNICATION

  • Ensure proper communication to the internal team (Pastry team, bakery team and operations team)
  • Communicate properly to the appropriate team on customer feedback and internal matters to superiors.

KEY ABILITIES

  • To speak French and English.
  • To manage stress.
  • To be comfortable with public speaking.
  • To multi-task and work in a fast-paced environment.
  • To work flexible schedules including weekends and holidays.
  • To learn new technology systems, methods, and processes.

Location: Accra

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