Business Development Coordinator at Hapag-Lloyd AG



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Hapag-Lloyd Sales / Marketing Jobs in Ghana


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We are looking for a Business Development Coordinator to deals directly with customers aiming to develop, secure and maintain the most profitable business for Hapag-Lloyd, in accordance with the company’s objectives. The incumbent will also develop small to medium size customers under his/her portfolio and promotes all digital products for Hapag-Lloyd to our customers ensuring the highest level of quality when interacting with them being customer-oriented and creating value for customers as well as for Hapag-Lloyd.

Your responsibility :

  • Focus on smaller customers
  • Full selling responsibility, for both new and existing customers
  • Deliver & follow up quotations and handle “Back office” activities
  • FIS RA creation, maintenance, and handling of SCs
  • Procedure application for New Customers Validation
  • Coordination of rate agreement matter with CS – Issuance and requesting of FMC rates filling
  • Proactive behaviour during phone calls to get information about potential customer business and to meet his necessities
  • Follow-up commercial tasks
  • Handle SRR with TM / Area
  • Hunt for new cargo and customers
  • Market research and reporting of sales calls (CRM)
  • Follow up on sales leads
  • Weekly Follow Up on Ebusiness focus for proactive selling of HL Digital products.
  • Conducting account planning and deriving an account strategy including an action plan to develop customers/opportunities
  • Coordinating the participation in tender requests from own customers and handling customer tender feedback


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Your profile:

  • University Degree
  • Experience in multinational companies. Knowledge in industries of transportation items shipping or international trade is an added advantage
  • Sales mentality and proactive
  • Negotiating and closing skills
  • Communicative and E-commerce aptitude
  • Knowledge of user application systems (MS Office, Scout, Compass, FIS, SAM)
  • Good command of spoken and written English
  • Positive attitude & team spirit
  • Able to work well with others and follow guidelines

We offer:

  • The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility
  • Excellent career development opportunities, supported by a wide range of training and development courses
  • Competitive remuneration
  • Health and life insurance
  • Good working environment


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