Business Development Coordinator at Hapag-Lloyd AG

We are looking for a Business Development Coordinator to deals directly with customers aiming to develop, secure and maintain the most profitable business for Hapag-Lloyd, in accordance with the company’s objectives. The incumbent will also develop small to medium size customers under his/her portfolio and promotes all digital products for Hapag-Lloyd to our customers ensuring the highest level of quality when interacting with them being customer-oriented and creating value for customers as well as for Hapag-Lloyd.

Your responsibility :

• Focus on smaller customers
• Full selling responsibility, for both new and existing customers
• Deliver & follow up quotations and handle “Back office” activities
• FIS RA creation, maintenance, and handling of SCs
• Procedure application for New Customers Validation
• Coordination of rate agreement matter with CS – Issuance and requesting of FMC rates filling
• Proactive behaviour during phone calls to get information about potential customer business and to meet his necessities
• Follow-up commercial tasks
• Handle SRR with TM / Area
• Hunt for new cargo and customers
• Market research and reporting of sales calls (CRM)
• Follow up on sales leads
• Weekly Follow Up on Ebusiness focus for proactive selling of HL Digital products.
• Conducting account planning and deriving an account strategy including an action plan to develop customers/opportunities
• Coordinating the participation in tender requests from own customers and handling customer tender feedback

Your profile:

• University Degree
• Experience in multinational companies. Knowledge in industries of transportation items shipping or international trade is an added advantage
• Sales mentality and proactive
• Negotiating and closing skills
• Communicative and E-commerce aptitude
• Knowledge of user application systems (MS Office, Scout, Compass, FIS, SAM)
• Good command of spoken and written English
• Positive attitude & team spirit
• Able to work well with others and follow guidelines

We offer:

• The opportunity to introduce solutions that you are personally convinced of, and to constantly take on new challenges with a high level of responsibility
• Excellent career development opportunities, supported by a wide range of training and development courses
• Competitive remuneration
• Health and life insurance
• Good working environment